What can i say,from having a meltdown Monday and unable to complete my visa. I contacted Usama Ali late monday evening and speaking on Tuesday re completing the particulars and today receiving my E-Visa Wednesday morning, Usama Ali you are the best Wishing you and your company all the best for a prosperous new year and years to come.
SM Travel have to be most efficient and professional travel agents ever!!! Yes, really. Im an OAP, so have employed the services of dozens of travel agents but SM Travel are outstanding and Mr Usama Ali has unrivalled comprehensive travel knowledge. AND has an amazing memory for detail. I simply cannot praise this company highly enough.
I had a great experience with SM travel, staff helped me to find the best deal, booking was very smooth and then changing the tickets after few days due to my personal reasons, the whole process was carried out by SM Travel with no issues at all. I would highly recommend everyone to give a try to SM Travel.
I know a lot of South Asian people deal with this company for tickets to India/pakistan, but I think I should share my experience with everyone. A solid 0 star from me and my family !! The whole family were flying out to Malta for my husband and my joint 50th birthday celebrations. I contacted Surinder in march thinking he could give advice with Schengen visas for my mum and husband as they have Indian passports. I was told by his colleague that I needed to contact them 1 month ahead of travel (June) and it was too early to apply. I rang again in June only to be told it was too late to apply. Obviously I was overwhelmed as it was a big event planned and all booked by my family for us and the thought that we all couldn’t go as a family had me panicking. His colleague told me that they could get us a visa and appointment and that it would cost £150 each but not guaranteed, but then told there were no appointments available and there was nothing they could do. Not only did they lie to us, Surinder said they don’t deal with Schengen visas and tried to tell me it was my fault that we were in this situation when clearly i had just followed his colleague’s advice. If they don’t deal with other visas apart from Indian/ Pakistan, why give people the wrong advice and information, Instead why not just say that we don’t know please go somewhere else !! My family was devastated to say the least as we tried all ways to get a Schengen visa but it was too late for appointments. We have been on our 50th celebration holiday without my husband and mum and all I can say is I will never forget the feeling of leaving them behind thanks to Surinder and his team. I will NEVER EVER advise or recommend to anyone to ask these people for advice on other countries as they clearly don’t know what they are taking about !!
Farhan was really helpful organised professional kind considerate with my travel plans. Would recommend all the staff that work at SM TRAVEL as professional. Never had a problem booking holidays or flights here.
SM travel are really supportive when trying to book a holiday especially when you have dietary requirements. Highly recommend using SM travel when booking to go away.
I have used SM Travel for many years . The staff are really friendly and helpful when booking to go abroad. They were very good I would highly recommend using SM Travel
I used SM Travel a few times to book some flights, on a return flight from Pakistan they kept me updated on the change in flight times and at another time I had tickets booked but unfortunately due to Covid these had to be cancelled. SM Travel kept me updated on the return of the monies and returned said funds very promptly. I have found SM Travel one of the most reliable and professional ticket agents in the area and would highly recommend them.
Friendly and efficient service. Needed emergency flights to India - the staff went above and beyond to accommodate including explaining and arranging all the legal Covid obligations upon us. Highly recommended.
SM travel has helped me with my flights to Malaysia. Very professional, efficient and able to offer very competitive prices for flights to malaysia! I’d definitely 100% recommend their service.
S M Travel is located at 522 Great Horton Rd, Bradford BD7 3HG, UK
You can contact S M Travel at +44 1274 521850
You can find directions to S M Travel by following this map link