Beauty Advance Skin and Laser Clinic Cardiff

Reviews

1. Sasha Knibbs ★★★★★

   I have visited the clinic since Covid and have had the best experience! Suffering with fair/ auburn coarse hairs on my chin and neck, I received Electrolysis treatment by the Danielle and the team. After 6 treatments (3 hair cycles) I noticed a visible difference and my confidence massively improved. Now I visit every 3-6 months when I feel I need to remove some finer hairs but overall the issue is resolved. I have recommended this clinic to family and friends for other treatments, including Laser, Red spot removal and Electrolysis and the team are always friendly, warm and super helpful.

   almost 8 months ago
2. Cardiff Love List ★★★★★

   I’ve visited Beauty Advance a few times and had a full skin scan, ClearLift Laser Facial and Dermoregen Facial. The team are so lovely and it was so interesting to see the different layers of my skin and find out my skin’s age! ClearLift is one of my favourite facials as I typically have hormonal breakouts - I had glowing, clear skin for weeks afterwards - and the Dermoregen is a great clear out with a microderm for when my skin feels congested. Highly recommend!

   almost 8 months ago
3. Gurinder Randeva ★★★★★

   I have been having soprano titanium laser hair removal and cannot recommend enough. I have had 3 treatments so far and started to see a significant difference after the 2nd treatment. Staff are professional and take extra care when treating sensitive areas, paying particulate attention to making the customer feel comfortable and relaxed.

   almost 9 months ago

1. Angharad Morgan ★★★★★

   I always receive a warm welcome whenever i come to the clinic. They are all so accommodating, they take the time to explain procedures and are great at advising on products to use alongside the skin treatments. My skin has actually never looked better since starting LED facials and I look forward to each visit. Thanks all!

   almost 9 months ago
2. Jacob Tong ★★★★★

   I came in for a consultation yesterday and a laser collagen boosting facial today and I couldn’t be happier with my experience. The whole staff give off such positive and warm welcoming energy, it was just amazing. Marina carried out my treatment and she was absolutely lovely, explaining everything clearly and making me feel comfortable throughout. Sophie at the front desk was also fantastic, she helped me with my bookings and gave me great advice. From start to finish everything was handled with care and precision. I feel confident in their hands and would highly recommend this clinic to anyone considering treatments.

   almost 10 months ago
3. Farah Dadnam ★★★★★

   Alana did my treatment and she was fantastic, very kind and thorough. made meme feel at ease. nothing was too much for her. Always a fantastic experience here with India also and Sophie is always very helpful and offers a friendly welcome. Highly recommend everything about this place!!

   almost 3 years ago

1. CJ Inglis ★★★★★

   I've been going to Beauty Advance for a while now doing a couple of courses of cavitation and some fat freezing as well and I've had great results! The problem areas I've never been able to get rid of even when losing lots of weight are massively reduced. Treatment is quick and easy and staff are lovely too!

   almost 3 years ago
2. Jessica Doble ★☆☆☆☆

   *****This company tries to make you sign documents preventing negative feedback***** I visited Beauty Advance for laser hair removal which unfortunately, was not effective. There were a lot of issues with misinformation and poor service which made the experience really stressful. Staff started very warm and friendly and later things turned. Even with all the misinformation and errors, BA only agreed to give me a compensation session if I signed an agreement form preventing negative feedback. Worryingly, this sort of thing is mentioned in the review left by someone named Jane Pesticco. She says that BA tried to blackmail her so she wouldn’t share her experience. I paid for 7 laser hair removal sessions at the cost of around £2500/2700. Session 8 was free due to their errors/missed areas by practitioners. I’ve had successful laser hair removal elsewhere previously (Laserwise Salon) but 8 sessions using the best laser BA offer did not work (still have to shave the areas daily). I raised the below complaint points to senior management and this is why I was given a free session. Sophie at reception confirmed that it is fine to summarise what had happened until that point. - During my first consultation, India advised I would need definitely no more than SIX sessions. In advance of the consultation, BA saw photos of my hair growth/density/type. I also paid for the best laser they offer. At session 6 I had poor results and it was suggested that I need to book a course taking me up to THIRTEEN(?!) treatments. The total cost would have been huge - we are talking £5-6,000 rather than the original quotation of £2-2500 - India made the comment “it looks like this area has not been treated at all” at my review. The initial response from India was “we all make mistakes”, suggesting I just loose money for their error and loose out on that session? It took numerous emails, telephone complaints and verbal complaints, for BA to actually agree to go over the missed area - part of my “compensation”. - The prices are decided as you go along by India. I struggled with not being able to gauge what the costs will be. For some reason, BA claim it costs more depending on your hair type. Not just the size of the area being treated… very unusual according to other clinics I’ve contacted. - My initial consultation consisted of India and I sitting down with calculators together trying to work out pricing for ages. It is unnecessarily confusing. In the salon, they had no idea what I would be charged and tried to give a higher figure. I had to refer back to the rough notes I made in my diary and give them the figure we agreed. 0 consistency regarding pricing. Note that this is not visible anywhere online/in clinic. - At my appointments, I had to remind practitioners of what areas I was having, how many I previously had etc - India commented on the ability of the BA practitioner who did my first 4-5 treatments in front of me - I was told to leave hair growth for one of my appointments so it could be reviewed. They said they would shave the hair on the day. Further down the line, India tried to say that the my poor hair removal that day(?) may have effected my results - Staff will open the door when you are half naked and having treatment to start checking with you what you have paid for etc. I had to defend the fact that I had paid for extra areas a few times and India went to check - Sophie told me on the phone (and when conferring with management) that my knees would be included in my free session. On arrival she said they weren’t. When we were alone and I signed the form, her exact words were “it is my word against yours” Overall, they did give me a complimentary session and as my agreement says - I accepted this and I will not bad mouth them. But from now on, I will be going back to Laserwise like one of their recent reviewers. Hope this review is helps:)

   almost 3 years ago
3. Kavita Hirani ★★★★★

   Given a 5* review based on my experience over the 12 months I have had 12 treatments of laser. The laser treatment worked well on my face and I was pleased with the results and the price was worth the treatment. However I found that having the treatment didn't actually get rid of all the hair and I have brought another 3 more treatments so that's a total of 15 treatments I hope this will get rid of the excess hair. I would still recommend Beauty Advance to those that need facial hair treated although the results may vary for people and their skins. I hope the very best to the BA team. Kavita Hirani

   almost 3 years ago

1. Adia F ★☆☆☆☆

   My 19 year old sister has been going here for hair removal for the past year, unfortunately due to some problems she had to go away with my parents the week of her last laser appointment. I called a few days later to check when her appointment was as she was not here only to be told her last session money had been "taken" by the system and she would need to pay ANOTHER £50 to bring her account back. I understand the appointment was missed and this must be their policy to, to eat peoples money for a WHOLE treatment if you miss an appointment, but even after explaining the circumstances over the phone to Sophie and India, both had no empathy for my upset 19 year old sister and just told us to "come back when she can afford it". Having paid so much money throughout the whole year and being a regular customer we thought they would understand our situation but obviously it's all about money. We will be taking this further as keeping so much money from someone then asking for more is just not something we are ready to accept.

   almost 3 years ago

FAQs