Clayton Hotel Cardiff

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Reviews

1. Benjamin Doherty ★★★★☆

   Could not be in a better location. Room was great and clean, just a little noisy from next door. I felt safe leaving my luggage while shopping on my departure day. There is a decent small gym, although dumbbells only go up to 20 kg and there is no bar or rack. Please get rid of the iPads at check in. There are six pages of information to fill out, followed by fiddling around with room keys. I had to queue to both check in and check out. There were plenty of staff trying to help, why not let them handle it?

   1 month ago
2. Shine ★★★★☆

   Good hotel in centre of Cardiff. Modern and smart with big bedrooms. Multistorey with restaurant, bar and gym. Modern bathroom and bed was comfy. There is a slight issue with sound from trains if you get bedroom facing the railway lines - not intrusive but you can hear them. Check-in via touch screens was slow as it kept crashing - much better if the staff on the reception desk just did it directly.

   1 month ago
3. Katya M ★★★★☆

   Really clean and comfortable room. The room service was lovely and so polite. The location is excellent. The breakfast was okay, I am used to European breakfasts with nice cheese and bread, this was more focused on the traditional English breakfast. My only complaint about the room was that the Aircon was so loud I couldn't sleep. So if you're sensitive to noise bring some ear plugs!

   almost 2 months ago

1. Matt Hill ★★★★★

   There was Friendly and helpful staff on shift. Easy check in/out via the phone . Room was clean and comfortable. Stayed for 2 nights bins were emptied, fresh towels given. Only down fall was there was no water bottles replaced for the 2nd day. Good price when booked with black Friday sale. Overall pleased with our stay, we will be back.

   almost 2 months ago
2. Gail Morgan ★★★★★

   The rooms were very comfy, had a great night's sleep, despite being right next to the railway line. This hotel would be a trainspotting dream. The bar and restaurant are level with the tracks going to Cardiff Central Station. Food was good staff were helpful and friendly. Would stay again.

   almost 2 years ago
3. Stuart Keegan ★★★★★

   We had lunch at Viva Brazil before the Wales v Australia rugby match. Obviously town was very busy but we were seated promptly on arrival and the waitress explained how it all works. You choose whatever you want from the hot and cold buffet, order drinks then the various barbecued meats are brought to the table one at a time and you can have as little or as much as you want. Every meat was perfectly cooked and absolutely delicious. Both my sons and I were very impressed with the quality and the service. I would thoroughly recommend this restaurant and will definitely be returning.

   almost 3 years ago

1. Seth Haynes ★☆☆☆☆

   Not a 4-star Hotel! Look elsewhere for a better room. We were expecting so much more since it was booked by our travel agent but she hadn't been here in awhile. I would not even book our dogs to stay here. First we did not have the room that was booked for us and the rude person at check in tried to justify a lie for it. Then we get up to a room filled with stained sheets. Stains on the wall that I will pretend I'm not sure what they were. Dirt and finger nails in the carpet. Food crumbs still in the corner chair. Dust so thick in the corners that the the 90's red and brown carpet was white around them. Paint on the curtains from what looked like a quick cleanup paint job for some other reason. The Bathroom had large chunks of tile missing. So in large we demanded a refund and thankfully the Hilton Cardiff had an opening and I must say is about 150 times better. Recently redone and room layouts that actually make sense. So in Short I already emailed our agent about the experience and unless you like to over pay for a motel 6 thats trying to be passed off as a Marriott I would highly recommend looking for other places in Cardiff

   almost 3 years ago
2. Gareth Bowen ★★★★★

   Staff were very helpful and welcomed us upon arrival checked us in and we were made to feel very welcome. Hotel itself is perfectly situated for Cardiff centre and the train station, we had a great room with everything we wanted. quiet nights sleep. Breakfast was perfect with everything you could want in the morning. hotel was spotless. would definitely visit again. in fact I'm returning at the end of the month.

   almost 3 years ago
3. Kieran Anson ★★★★☆

   Stayed here as part of a large work event to which the staff at the hotel accommodated very well. Rooms are nice, not cramped, and have the necessary amenities. Breakfast in the morning was lovely too! Only downside, is that most room doors seem to slam rather than soft close which, if you're a light sleeper like myself, can occasionally wake you. No doubt I'll be back on a personal adventure as the hotel is well located

   almost 3 years ago

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