Lowri was brilliant throughout our property purchase. Very helpful, organised, and supportive, making the whole process smooth and stress-free. Communication was excellent and everything was handled professionally from start to finish. Highly recommend.
We had an excellent experience with Chapmans Estate Agents. After trying another agent prior to Chapmans, where it was difficult to get any contact, or reply from emails sent I hoped for a better experience when moving agents and that’s exactly what we got. There was always someone at the end of the phone, email or text when I needed to contact them. They went above and beyond from start to finish in the process of selling our home. We were met with an attitude that supported us, our needs and full of positivity. A breath of fresh air. The quality of photography, walk through video and use of social media no doubt really helped with the sales process. Nothing was ever too much trouble for them. We even had a second lot of photos taken to freshen up the listing and a very techy reel that captured our home perfectly. Rhys and the whole team were wonderful and patient with us, but I have to give a special mention to Lowri! Our selling journey wasn’t easy for many reasons but Lowri kept me sane, and positive we’d eventually get our sale. And that’s exactly what she achieved. Lowri was so friendly and enthusiastic at every viewing and worked her magic to finally secure our sale. She has a wonderful future in the business ahead of her ✨ thank you Lowri. Thank you team Chapmans I will recommend you to anyone who needs an Estate Agents in the future.
Lowri has been absolutely amazing throughout my whole rental process. From the first conversation, she has been incredibly patient, kind and supportive, always quick to respond and really attentive to every detail. I’m relocating to Cardiff, so the process felt a bit overwhelming at first, but Lowri made everything smooth and stress free. She explained every step clearly, helped me with all my documents and kept me updated the entire time. Her professionalism combined with her warm and friendly approach genuinely made such a difference. I’m really grateful for her help and I couldn’t have asked for a better experience. Thank you so much for everything, Lowri, you’ve been wonderful!
⭐️⭐️⭐️⭐️⭐️ We cannot thank Lowri enough for everything she has done for us throughout our house sale and purchase. From the very beginning, she was friendly, approachable, and incredibly patient. Nothing was ever too much trouble. She took the time to explain every step clearly and always made us feel supported and reassured. Even when the chain below us caused endless hurdles and delays, Lowri remained calm, professional, and proactive. She managed every challenge with such efficiency and care, stepping in at exactly the right moments to help keep things moving forward. Her communication was excellent; she kept us updated regularly and always made herself available whenever we had questions or concerns. It’s clear that Lowri genuinely cares about her clients and goes above and beyond to make a difficult process as smooth as possible. We honestly don’t know how we would have managed without her dedication and hard work. As a family, we will always appreciate her efforts and can’t thank her enough for getting us through to completion. If you’re looking for an estate agent who truly looks after you from start to finish, we would wholeheartedly recommend Lowri. She’s an absolute credit to her profession and to anyone lucky enough to have her handle their sale or purchase. Thank you Lowri!!
If I could give zero stars, I would. I was a landlady of two properties managed by this agency, and both were returned to me in an unacceptable condition due to insufficient inspections. Despite repeated complaints, the agency’s director, Rhys Chapman, promised to deduct management fees to make things right, but later went back on his word. As well as this he withheld both tenancy deposit bond certificates and the EICR and gas safety certificates from me. I had to escalate the matter to the official redress scheme (his regulators), which found in my favour and awarded me nearly £1,000 in compensation- an amount the agency delayed paying until the very last possible day. And he forwarded the documents he had been withholding from me again on the very last day. Again showing his lack of professionalism. This experience has been extremely stressful and disappointing. In my view, this agency showed a lack of professionalism, poor communication, and did not act in my best interests as a paying client. If you are a landlord or landlady, I would strongly advise AVOIDING this agency.
Brilliant Service from Rhys with renting my house! It’s been great having a contact that got things done so efficiently and was always available for updates and information. Rhys was professional and friendly through the process, thanks again Rhys!
I've received and continue to receive a great service from Chapman Property Lettings. Rhys has been so supportive and helpful and has given me some great advice when I was deciding whether to let me property out again and has helped take some of the stress away from me. I would highly recommend using this company for all your letting needs
Rhys has been amazing from start to finish for helping me rent out my first rental property. He is friendly, efficient and most importantly reliable. He has also kept me informed every step of the way. I have trusted him and his judgement to find the most suitable tenants and I feel confident in the decision made. I would definitely recommend him and his Business to Landlords looking to rent their property.
September 2022 I rented my property with Chapman Property Agents and used their tenant find service... I received first class advice, professionalism and service from initial consultation to delivering some great vetted/referenced tenants that fitted the property criteria exactly. Rhys was fast and efficient and held an open day of interested parties which produced a bidding war and achieved a monthly rental far surpassing our online listed value expectations. After years of dealing with Cardiff's "high street dodgy estate agents", trust Rhys with your property, he was personable and a breath of fresh air to deal with. As a Cardiff based landlord, I 100% recommend Chapman Property Agents for your property requirements.
Chapman | Lettings | Property Management is located at 59 Pontypridd Rd, Porth CF39 9PG, UK
You can contact Chapman | Lettings | Property Management at +44 1443 555995
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