I went into the Store to do my makeup shopping but l couldn’t stay there- the Store was like an oven - just like l have been thrown into a Sauna. I could not understand why the place was so overheated . I have lived in Weybridge for 32 years and l have never been to Boots and quickly could not wait to get out because it was way too hot to shop.
We had an appointment for a flu jab with the given time . After waiting for 45 mins no one turned up to give the flu jab , when asked where they were we were given oh they are on a lunch break be down in 2 mins … when I asked again oh one of the nurses isn’t qualified to give the jab … the other nurse is stuck in traffic???? Yet we’re meant to come down to us in 2 mins ! After 45 mins of waiting we left ! Very unprofessional and a very dirty store !!
I had an appalling experience at this Boots store. The manager loudly called out my name in front of others, then checked her papers to see if I had paid for the flu jab. After confirming, she told me to wait — and completely forgot about me. When I approached again, another staff member asked again if I had paid, even though I had already paid online. The pharmacist administered my flu jab while wearing gloves she hadn’t changed, which felt unhygienic and careless. The store itself was also very dirty and poorly stocked — unacceptable for a pharmacy and vaccination site. Overall, the service and cleanliness were far below expectations. I will not be returning to this branch.
This branch of Boots is dirty and unhygienic, making shopping an uncomfortable experience. Used tissues line the shelves and with little to no stock, I would not recommend shopping here. A complete lack of care and effort by Boots.
Every time I visit this store I’m left disappointed and very confused. Why are the shelves bare? Why do they have such big inventory issues? Where are the products? Clearly not a corporate wide Boots issue as other locations are fine. Hope they resolve because lack of product in-store = not being able to shop local high street = ordering online = delivery trucks clogging our streets = high street store lack business and shut down. :(
Gary is a real asset to this branch of Boots. I went to get baby formula for my 6 month old and tried to buy it with my points as I did not have money until the next day but really needed the milk. Myself and their employee did not know that you cannot use your advantage points to get baby milk. Gary went above and beyond to help me get my baby milk. Although the situation was embarrassing, he made me feel valued and really cared that my baby was fed. I cannot thank him enough for going above and beyond for me especially in these financially hard times. So thank you Gary for being a wonderful person!!
Dreadful service for you vaccination! Original booking was cancelled by phone.."pharmacist has called in sick, don't know when she will be back". So I waited and booked again. All good, with text reminder. Turned up for vaccination today to be met with "oh, the pharmacist is off sick today, someone should have rung you" (they hadn't) ."you can always book again on line". So third time lucky??? I don't think so.... Not good enough Boots!
Professional service, great quality products, can order online and deliver to local store! I personally found some really nice Christmas presents already! Staff very knowledgable about products they sell.
When I registered for repeat prescriptions I gave the young girl a list of all my medications and thought all would be good but three months in a row they haven't ordered my diabetic injection so have had to go three days without and then this month I ran out of another medication and it wasn't even on there list to order so they not only hadn't ordered it in but hadn't requested the prescription from my GP so I've had to go 3 days without it and haven't had any sleep for 3 nights and there was no apology, they just said they had been too busy. This is terrible as a lot of people's medicines are what keeps them alive and they don't seem to care!!!!
Booked flu jabs for myself and my wife online. Got a confirmation one day before and when we arrived they told us to come later and the pharmacist is on a break. I wish they care a bit more about the clients and were not so careless.
Boots is located at 25-27 High St, Weybridge KT13 8AX, UK
You can contact Boots at +44 1932 842738
You can find directions to Boots by following this map link
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