Footasylum

Reviews

1. Ant ★★★★★

   AMAZING SERVICE YESTERDAY 29 DECEMBER 2025 THE ASS MANAGER WAS SO SUPPORTIVE PLUS THE YOUNGER MALE AT THE TILL FEMALE . THE ASS MANAGER DEFO WENT HER WAY TO SUPPORT AND HELP . THANKS

   1 month ago
2. Michael Christopher Johnson ★★★★★

   I had an excellent experience at this store, thanks to Nikhita. She was extremely professional, attentive, and genuinely went above and beyond to help me. Her product knowledge, leadership, and customer service skills truly stood out and made my visit smooth and enjoyable. She is a real asset to the business. I sincerely hope management recognizes her hard work and considers her for further promotion. Employees like her make a huge difference. Highly recommended!

   almost 2 months ago
3. travelography ★☆☆☆☆

   The store has a great collection of products, but unfortunately, the customer service is disappointing. I had an unpleasant experience with a staff member named Nikitha, who was rude and unprofessional. When I asked to use the fitting room, she responded with arrogance and an unfriendly attitude, making me feel unwelcome. Good products should be complemented by good service, but sadly, that wasn’t the case here.

   almost 11 months ago

1. Lucy Stortors ★☆☆☆☆

   Terrible customer service. Wanted to exchange a shirt (unworn with tags) but it was past their strict 28 day return policy. They directed me to corporate. Same message. Shame as a first time customer I won’t be returning to this brand. It was bought as a Xmas gift and literally this was the next time I’d come to Coventry. We buy a lot of workout clothes and won’t be purchasing from this company again. And we wonder why shops on the high street are closing!

   1 year ago
2. Rachel ★★★★★

   I visited the store last week shopping for my sons birthday. The staff were excellent, very friendly and helpful. They advised me what the current trends were, as the choice was Impressive and I ended up with a very happy son! I'll be returning in a few weeks to shop for Christmas. Thanks !

   1 year ago

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