It’s honestly a shame that such a big company like Mountain Warehouse has staff who don’t even bother about customers. This was my second visit, and nothing has changed. The staff were just chatting together at the till and ignoring customers no smile, no greeting. The products are actually good, but the terrible attitude of the staff ruined the whole experience. Customer service is basic, and this was the worst I’ve seen. Very disappointing and unprofessional.
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Reviews
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Nisha Nagarkoti ★☆☆☆☆
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uni d ★★★★★
Was forced to do an exchange on a pair of walking boots. Staff are friendly and helpful. Although the size I needed hadn't been in stock home delivery was offered. Great service would use this store again
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Joanna Rutkowska ★★★★★
Thank you so much Chris for outstanding customer service and kindness! Ps. Aqua shoes we bought yesterday are perfect :-)
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sharon noyes ★★★★★
Very helpful staff. Some items reduced in store.
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Sky Wizzard ★★★★★
Staff friendly Great bargains especially as there is a sale on Some products are really good some not so Probably best outdoor shop there is overall
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Lorraine Long ★★★★★
What wonderful, friendly staff, so helpful a pleasure to be served by them, highly recommended, well done
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Tim Reviews ★☆☆☆☆
Shame the service was poor from the man today could not be bothered to fold my jumper up or asked me if I would like a bag. Good sale there 70% off many items ,
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Melly Kennedy ★★★★☆
Went in to look for wellies. They had a small selection, however they were very wide around the calves and slipped of your heels when walking, so no use to me. I also felt the prices were very steep for the quality offered. The other items were well laid out and good choice. Staff friendly and available to assist if needed. Didn't go in for anything else so ate unable to offer an extended review. Shop located in sovereign centre. Disabled access, parking and toilets available nearby.
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Chris James Johnson ★★★★★
Visited the store today to purchase some items for my children’s trip. Store was really busy and staff were working very hard but still made time to help me with my purchase. Was asked for email and got a 15% voucher for next month in return and picked up some towels that were reduced and then half price Keep up the great work
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FAQs
What is the address of Mountain Warehouse Weston-super-Mare?
Mountain Warehouse Weston-super-Mare is located at 50 High St, Weston-super-Mare BS23 1JA, UK
What is the phone number of Mountain Warehouse Weston-super-Mare?
You can contact Mountain Warehouse Weston-super-Mare at +44 1934 628129
How can I get to Mountain Warehouse Weston-super-Mare?
You can find directions to Mountain Warehouse Weston-super-Mare by following this map link