Alder Veterinary Practice - Guildford

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Reviews

1. Jamie ★★★★★

   Really happy with these guys, educational and friendly, cat and dog bith registered here. Had Alexander today and she was so informative!! Really knows her job and seems super passionate!! Was a great customers/patients experience. 10/10 to all.

   almost 3 months ago
2. lizziedipple26 ★★★★★

   I’ve been using Alder vets for over 20yrs now. Always been good with all my animals. Compassionate when it’s time to say goodbye to a pet. The only niggle I’d say is that one kitten I got had FIP, the vets steered me away from treating him, he was euthanised. I was then offered another kitten from same breeder… turned out she also had FIP. The vets didn’t seem to want to help me treat her. I went elsewhere and got treatment for 1/3rd of the price. A year later she is alive and well, clear of FIP. I now wish I’d done research with the first kitten and saved him. I do feel vets need to offer cheaper ways to treat FIP, rather than just suggesting putting to sleep. I am told this is common all over the country. Other than this they are very good. Prices aren’t too bad. Monthly payment plans are very good and recommended.

   almost 5 months ago
3. ewan Snare ★☆☆☆☆

   My family’s dog passed away and we was not informed on when his ashes were going to be scattered. They also have appalling communication skills on informing you and also including their astonishing misinformation skills. I do not advise anyone to send your pets here. Selfish and inconsiderate of your vets, you should be extremely ashamed.

   almost 5 months ago

1. David Atkinson ★★★☆☆

   Lovely premises with adequate parking, pleasant staff. I have used this for many years and well before they were absorbed by their umbrella company; Linnaeus. However, my latest interaction has left me extremely disappointed. My small dog needed a dental, so I attended for an assessment and quote. I was advised that the likely bill would be £1860 including anticipated extractions. "What????" I'd only had a dental procedure about three years previous and it was less than £500. Crazy I thought. So, i talked to a number of other vets. Some wouldn't quote without first assessing him during a consultation, but one, stated they would carry it out at a maximum of £800, (knowing the breed of dog and its propensity for suffering from dental problems). So clearly, this was the **other vet** I used, with **nearly £1100 saving**. Today, the procedure was carried out. First class service, lovely staff, plaque removed, 11 extractions, with the remaining teeth cleaning and polished. The bill was £580 !!!! I did feed this back to Alders, who stated their prices were fixed by Linnaeus, but they feel it reflected the level of service they offered (implying i got a second class service? I think not!) All I can say is, look at your options. Prices vary a lot. You could save a fortune! Aldervet are a great vetinary service, however, don't be blinkered..........! [photo, post-op recovery]

   almost 7 months ago
2. Emm Fox ★★★★★

   The most amazing vets, so kind and attentive, not just for your pets but for us as owners as well. They treated my little doggy so well, they take the time to explain everything to you. Would highly recommended x

   almost 8 months ago
3. Katy Adams ★★★★★

   I brought my dog in after he had been attacked by another dog. I was in shock and the receptionists were FANTASTIC, they jumped into action straight away and made sure both me and my boy were okay. The vet and the nurse were also fantastic! Our dog has severe issues at the vets, which added to my concern in the situation (and his, most likely!) but they were so very kind and patient with him. It ended up being not too bad of a wound, and I can't express how grateful I am to them for helping both him and myself in a really stressful situation. I was a bit of a mess when I arrived and was MUCH calmer by the end of the visit, which is entirely down to the wonderful staff being so attentive and caring with my boy. Based on this visit, I could not recommend Alder's enough :)

   almost 2 years ago

1. Cindy Riquier ★★★★★

   Very great practice. People are friendly and the vet takes the time to answer all my questions. The place is clean and they have a waiting room for cats and another one for dogs which is smart. The consultation cost is reasonable, not too expensive and the vet is very helpful.

   almost 3 years ago
2. Neil Andrews ★★★★★

   Brilliant vets, we have quite a lot of animals. Everything from Chameleons to wild cats! They are good because they have reasonable appointment times and a good pool of knowledge. Colin who deals with the exotic animals is fantastic, always gives us good advice on habitats etc. you can see it’s a passion and not just a job. Prices are reasonable and parking is good. They also have referred a few issues for us to other vets when they were unable to help with specialist issues which was very honest and transparent. Ultimately saving the life of one of our reptiles.

   almost 3 years ago
3. Imz Elk ★★★★★

   Well today our 3 year old hamster started having breathing difficulties. I called up in a panic as he was suffering, the receptionist was lovely. We weren’t even registered. They told me to take him down. On arrival the vet came straight out. Unfortunately he didn’t make it. The compassion that was given was amazing. They were so lovely, they even done some paw prints for my daughter. With in 30 minutes of me calling and getting there our sweet boy was on his final journey home. I can’t thank you enough for being so lovely. It’s made a huge difference. I felt silly it being a hamster but nothing was to much trouble. Thank you again for being so lovely and professional, and caring about something so small ❤️

   almost 3 years ago

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