We had an african grey, budgie & a rabbit in to be looked after while we where on holiday, they seemed to come back very happy and well looked after! Staff are extremely friendly and will go above and beyond for you! Will definitely be using them again for pet sitting if needed.
Visited to pick up some supplies for my pets, was absolutely appalled at the conditions the animals are being kept in. The only animal that seemed happy was the budgie that had been let out in a full shop with people coming in and out. The shop assistant was snappy and rude and refused to answer my questions around the welfare of the animals. PS. A no photography rule is ridiculous when you're committing blatant animal abuse.
Service is always 10/10. I came in today and adopted 2 Texel Guinea pigs which Tom was extremely helpful with. I have previously adopted one of my hamsters from Petwise and the animals have always been in exceptional health and have been very tame. There is a great selection of products especially the dog department. They stock millet sprays in the bird section which I buy for my hamsters as they are a great form of enrichment. It would be great if they had some bits of signage informing new owners to things like this. My one and only gripe is a small one but like many pet stores they still stock exercise balls and cotton hamster bedding, as much as they are a great novelty for kids both can be extremely dangerous as they can trap their feet in the wheels and get cotton bedding caught round their limbs and neck which can lead to them chocking and loosing limbs. It would be great if they could take a step to stand out from the rest and perhaps stock things like pop up play pens and aspen shavings instead? Apart from that 5/5 Stars ⭐️
Great place to shop for great value wildlife and pet food, and the staff are all so pleasant and friendly, plus my dog loves going in he always get fussed ...Have bought a few budgies in here as i have a big flight cage and keep a few, nice people.
bought two rats from here recently and couldn’t be happier with the service! tom showed me around the shop and gave me a run down of the best stuff to buy and general care information. cage & supplies were delivered and i was helped with getting the cage upstairs. really helpful and lovely staff, thank you so much! :)
Called in today, wasn't actually looking for a pet shop, but really pleased we found Petwise! Fantastic selection and reasonable prices too. We will be back
Great Pet shop with a great selection of fish, birds and rodents! Owner and staff are very friendly and helpful, we use petwise all of the time to buy food for our breeders!
Thought this was a good pet shop reading the reviews , however we were sold 2 rats with a supposedly super rat cage which was not cheap but afte 2 weeks of having them we woke up to find them running round the house we have phoned the shop Twice only to be told that manager not in and he will get in touch . Still waiting !!!!
Petwise is located at 7 Orchard Gate, Otley LS21 3NX, UK
You can contact Petwise at +44 1943 851008
You can find directions to Petwise by following this map link