Vets4Pets - Hinckley

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Reviews

1. Carole Kemp ★★★★★

   Couldn't fault them at all. Receptionist was caring and found out about what was needed and we saw a vet within half an hour of my phone call. The vet himself could not have done more. Huge thanks to all of you making a bad day a bit easier

   almost 6 months ago
2. Siu lui Chan ★★★★★

   I just wanted to thank you for Dr. Tudor Lloyd ‘s exceptional care for our cat . Since we first brought our cat in , your professionalism and patience have been evident in every consultation , and the way explain things in detail always make us feel at ease. Dr. Tudor not only a kind and caring person , also a experienced veterinarian. Once again , thank you and your team .

   almost 7 months ago
3. Jeff Sadd ★☆☆☆☆

   This place really isn’t worth one star ,maybe I would give that for the receptionists as they are usually very polite and always seem to be busy , do whatever . The vets are poor in my opinion, I believe I have only ever seen two English young vets since registering 6 years ago , and none in the last two years . They are all east European or Spanish , funny really as those countries wouldn’t scream animal welfare to me , money maybe would be more realistic . As it happens, when I asked one of the Spanish men about what happens when an owner cannot afford the treatments and they are not insured ( the first question they ask when deciding treatment ) I was quite surprised when he said, “ Sadly we have to euthanise “ Not particularly animal caring attitude. My personal experience with this lot really started about 3.5 years ago , took my spaniel with an eye infection, conjunctivitis I was told , over £7000.00 later and many different combinations of medication, many repeated over and over again, even though they didn’t work , a visit to their recommended specialist at a cost of £500.00 , that Vets for Pets totally ignored any advice he gave, an operation performed because the Spanish girl believed she knew better than the specialist, another disaster, now the dog cannot close his eyes when sleeping , is it any wonder his eyes are now dry and he needs ointment for the rest of his life, the same ointment that the specialist recommended. IS IT ANY WONDER THE DOG IS NOW BLIND !! And yesterday they gave me the same medication as he had in February, that that vet said they wouldn’t recommend as it’s not really for dogs , yet it was the only one that had ever shown any benefit, just another £400.00 Please.

   almost 9 months ago

1. karen cavan ★★★★★

   Wonderful vets , couldn't have been more helpful . Sadly our lovely boy Buddy had to be put to sleep but the whole experience was handled so sensitively . In particular the nurse who assisted us on the day was so kind and thoughtful . Also great communication from the vet and they assisted with direct insurance payments which our usual vet had sadly refused to do . Will most definitely be using them in future .

   almost 2 years ago
2. Briony Dowling ★★★★★

   The vet I saw was extremely professional. My cat is quite wary of unfamiliar people but he just melted in front of her, purring all the time.

   almost 3 years ago
3. Emily Food ★★★★★

   All the staff from the receptionists, nurses and vets are very helpful and friendly. My dog has terrible separation anxiety and when he had to stay at the vets he was played classical music, cuddled and walked to help his anxiety. It gave me such peace of mind knowing he was been so cared for.

   almost 3 years ago

1. Katie Moult ★★★★☆

   Sergio the exotic vet was amazing with my parrot when she was very unwell, he was so kind and gentle towards her and me during this hard time. I gave 4 stars as reception weren’t very sympathetic or nice to speak to when I explained I needed to bring my parrot down immediately when she was dying. They then proceeded to pester me about payment when I was crying my eyes out after my loss! I asked if I could ring back when I was in a better state and they said no!

   almost 3 years ago
2. Sharon Harland ★★★★★

   This isn't the first time we've dealt with Jazmine or Sergio treating one of our pets, they're always so helpful and explain everything as clearly as they can, while keeping you calm. The whole team was fab treating my dog in an emergency and i can't thank them all enough. Jazz in particular is great with my bull breeds, and they really like her.

   almost 3 years ago
3. Annie Massey ★★★★★

   Our fur baby Max has been cared for impeccably by Nacio and his team. Their compassion and empathy is a quality you need in a vet. Highly recommend.

   almost 3 years ago

1. Layla Mallin ★★★★★

   Fab staff and vets. Had laser treatment for my labs’ arthritis and sore joints. 3 sessions at £30-£35 (if I remember correctly) and each session is 10-15 minutes long. Vets are really informative and helpful.

   more 6 years ago

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