Heath Veterinary Group Veterinary Care in Cardiff

Reviews

1. Katherine Elias ★★★★★

   Best Caring vets i have used. Highly recommend.

   almost 8 months ago
2. Steve Morgan ★★★☆☆

   I've been a Heath Vets customer for years, but the quality has nosedived in the last year or so. Things like: not taking bookings properly and so I bring my cat to the practice to be told my booking wasn't booked properly and so I have to return another time; booking a check-up and a wellness check at the same time but they forget to do the latter; having one member of staff tell me that I can have two procedures booked on one day, only for another member of staff to tell me I can't... I'm genuinely considering changing vets at this point.

   almost 9 months ago
3. Jennifer Deegan ★★★★★

   I recently took my dog to visit the vets and I couldn't be happier with the experience! From the moment we walked in, the staff were welcoming and attentive. The nurses were amazing with Paolo. They took the time to make him feel comfortable, which eased his anxiety and made the visit much more pleasant. The vet took the time to explain everything clearly. It was evident that the entire team genuinely cares about the wellbeing of their patients. Overall, it was a fantastic experience and I highly recommend this clinic to anyone looking for compassionate and professional care for their pets. Thank you for making our visit a positive one!

   almost 10 months ago

1. rachel Taylor ★★★★★

   Absolutely lovely vets! Treated my puppy like a baby! Excellent service and very kind! Thanks

   1 year ago
2. Laurie J ★★★★★

   The staff are very friendly and helpful. Even though Luna doesn't particularly like going to the vets, she does like having a fuss and always forgives the nurse/vet after treatment.

   1 year ago
3. Beth Davies ★★★★★

   Everyone is so friendly and kind! Clean and tidy examination rooms and reception, with a separate cat area (Rhiwbina). The staff are all knowledgeable and competent. Slightly expensive, but we don't begrudge paying for the top quality service

   almost 3 years ago

1. Peter C ★★★★★

   Very knowledgeable staff. Plenty of room for your pets and a quiet corner for more sensitive species. I've invested in pet plan as it covers my bunnies for the main outgoings, such as inoculations and nail clipping. Heath Vets are open late which suits me work wise. Plus they have parking just outside (Rhiwbina branch) so it's straight in and straight out. Cuts down on unnecessary stress for all concerned.

   almost 3 years ago
2. Gill Chan ★★★★☆

   Vet was great with Kiwi the dog! She seems to enjoy her check up! All good, except not a lot of parking spaces..

   almost 5 years ago
3. Anne Hunt ★★★★★

   I have only excellent things to say about this Veterinary Group and Vet Service. Every time I have needed advice or, in need of their expert services, they have always been attentive and accommodating and at a "drop everything" moment's notice. This time around, and during Covid no less - which has basically seen me desperate to scale monumental Super Woman styled heights to convey my message of share glee, rewarding them all with mountains of kudos with cream and jam on top. From the warmth of the receptionists/nurses on deck (Christine, Denise, Rachel, Sophie, Sue - hope I haven't left anyone out) and then onto 'Cat' Catherine Durrant, MRCVS, my tremendous Vet. This could become an Academy Award length speech. But no, facetiousness aside. Long winded I'll try not to be, but just enough to convey my heartfelt thanks for Cat's care and attention to my little, Bertie who I thought I might just lose. And that's not a thought I could even bear to contemplate ever since Bertie 'strayed' into my life. The poor little mite must have been in devastating pain, but giving nothing much away to indicate exactly what. I even thought he may have bitten a large slice out of his own tongue as he went into complete 'lock-down' mode. No eating, no purring, playing, just hiding from the world. And, of course, they can't tell you what's amiss, you truly have to have a crystal ball when it comes to a cat who wants to usually assure you they're simply 'purr-fect.' No question about it, off to the Vet. Next day an immediate appointment. FABULOUS! Cat went straight into 'action hero mode' deftly and gently prizing open the boy's mouth - where no man/woman or beast normally dare go, and immediately recognised the problem, ascertaining his teeth needed desperate attention. Weight checked. Sedating him and relieving his pain. Bloods taken to check kidney/liver function and general health. Having had a likelihood of previous 'untreated' dental disease - and the reason why a large number of teeth were missing - the lucky few left were either fragile, broken, infected - you get the picture. Cat extracted the unstable/diseased ones. She had to remove 6 teeth with 10 only remaining - which he can live with. The major infection throughout his mouth was dealt a swift blow with long acting antibiotics to send him on the road to full recovery. He was kept on fluids until I picked him up, fully hydrated, nails also clipped while under sedation. His remaining 10 teeth scaled and polished ready to chomp his favourite food again. His pain has also been taken care of with a prescription formula for the next few days. He is now a (little bigger, thanks to Cat) and a much 'Happier Chappie.' And with that, Bertie and I thank you from the bottom of our incisors.

   almost 5 years ago

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