This place is brilliant. Clean, efficient and the staff are first class, especially the girls in reception Maia loves her visits as much as she can considering she’s the main patient
My gerbil Timon had a big lump on his belly and I contacted Companion Care, luckily they have services for exotic pets. I really wanna thank the team and the vet Augustin for the excellent services they provided. They were honest about all the risks the surgery would take and supported me during all steps of the process. A thank you is not enough for all the care they put into this. I would definitely recommend.
Just returned from a visit to these, first off was happy that they could fit me in at short notice. My 8 moth old cockapoo puppy picked up a tick on his eyelid, due to the location we thought it best if a professional removed it we contacted the vets and asked for a price the lady on reception said it was included in our care package we have for him this sounded great, We took him there and the deed was done and we were happy we were then told it was a £25 charge for the privalage of three minutes work, to be fair this came at a bit of a shock as we were originally told this was included, I don't mind paying for services but that is extortionate it takes me two hours of constant work to earn that not 3 minutes I think a £5 charge would have been acceptable but £25 is wrong. we will be looking elsewhere in future
They have looked after both of our dogs with great care! Lovely team there who have shown great kindness looking after our poorly dog
Receptionists were brilliant as usual. The vet explained everything and was very friendly and helpful.
We booked a last minute appointment as we were concerned for our cat. Reception couldn’t have been more helpful and receptive to our concerns. Vet was very thorough, explained everything and also what we need to do next. Came away feeling reassured and understanding what to do if our cats health/needs changed/worsen
Josie was very poorly. We had to make the dreadful decision to have her put down. The way Paul our vet helped us through that process, making options very clear was excellent, allowing us time and space to make the decision, being informative, factual but clearly, genuinely understanding what both pet and owner are going through. Our vet and all the staff were truly exceptional in how they handled a very difficult and upsetting situation. Utterly professional, but above all truly understanding and compassionate. We were given space and time, we were allowed to bring family in to say goodbye in a way which helped all of us deal with a hard situation and we felt was the most supportive for our dog. She passed with her loving family around around her. The entire process, from difficult decision to the final moments, was carried out with care. Your team truly put the ‘care’ into Companion Care. Just outstanding. Thank you so much to Paul and everyone at Filton Companion Care, Josie and the Higginson family could not have been in better hands - throughout her life, and at the very end.
They miss read some blood results for my 3 year old bulldog, giving the wrong meds, causing more fits, seizures and deterioration. After a few more days they couldn't help due to staffing issues so sent to the out of hours (costing me extra to just walk through the door), only too be told she was now dying and it was picked up to late to reverse! I had to make the heartbreaking choice to say goodbye! Needless to say I have changed vets.
My cat not the easiest when claw clipping required. The staff at Companion Care are totally prepared and caring when faced with this task. They understand your pets needs and offer advice.
Companion Care - Bristol Filton is located at Abbeywood Retail Park, Station Rd, Stoke Gifford, Bristol BS34 7JL, UK
You can contact Companion Care - Bristol Filton at +44 117 979 9200
You can find directions to Companion Care - Bristol Filton by following this map link