The Vet Bristol

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Reviews

1. Donna Parsons ★★★★★

   We came to the surgery on Monday 11th November and sadly had to say goodbye to our lovely cat, Bella. Obviously it was a very difficult time for us but I wanted to get in touch to say how lovely the nurse, Sophie, was. She was so kind, gentle and caring and made a very sad time easier for us. She truly is a blessing to your clinic. A big thank you to her for being so patient and understanding - she took the time to Explain each procedure and was so gentle when handling Bella to ensure everything was as pain free and peaceful as possible.

   almost 2 months ago
2. Adele Laing ★★★★★

   I brought my dog Maple in for her annual check-up and vaccines, and I’m so grateful for the excellent care we received. The vet, Angel, took the time to greet Maple before the appointment, and throughout the visit he was patient, informative, caring, and very knowledgeable. Maple had a difficult experience at a previous vet, but today’s visit has completely restored my confidence. Angel truly made a difference, and if there’s an employee recognition scheme, I’d absolutely recommend him for it.

   almost 5 months ago
3. Becky ★★★★★

   I thankfully haven’t had to take Rupert to the vets often, but when I do it’s lovely how the receptionists/nurses remember who he is. I’ve always been able to get an appointment when needed and the vets have always been really knowledgeable and easy to talk to, they take the time to explain things so that it never feels rushed.

   almost 5 months ago

1. Specialised HR ★★★★★

   I always receive a great service for my dogs. The staff are welcoming and the practitioners are very knowledgeable and take great care of my dogs during their visits. I am particularly happy about my recent visit which involved an operation as my dog is recovering well and she was handled with such great care and attention after being hit by a car.

   almost 5 months ago
2. Louise Bawn ★★★★★

   I switched from another practice and so glad I did. Teddy has had nothing but loving, caring treatment from fantastic staff. He sees the same vet, Amelia each time whenever possible because I want continuity of care for him. Everyone is friendly and incredibly helpful though so I know he is always in good hands. I can't recommend them enough.

   almost 6 months ago
3. Bronwen West ★★★★★

   The vet was very thorough and kind as my pet was very nervous

   almost 3 years ago

1. Mel Blackmore ★★★★★

   Couldn't fault these vets .Made online appointment and rang up and was seen earlier due to dogs abcess .Day of operation was waiting a while due to emergency appointments which is totally understandable and acceptable.I also think this is very professional . Staff were pleasant and kind and really got to know my dogs personality .She is calm happy and well now.

   almost 3 years ago
2. Becky Geen ★☆☆☆☆

   Would not recommend. We were running a few minutes late for our appointment due to road closures and bad traffic, we contacted reception to advise of this (this was after trying to get through on the phone for 8 minutes with no answer) and were told the vet said it would be fine and to continue our journey in. However once we arrived (within 5 minutes of calling) we were turned away and told the vet said we were too late. This is unacceptable and unprofessional if you ask me. The surgery wasn’t busy, the vet was simply sat behind the door of the front desk and had time to answer a question we had but simply refused to see our pet. So our poor Guinea pig suffered a stressful journey only to be told no after being told we would still be able to have our appointment. We have since changed to Highcroft vets and would advise anyone thinking of using this vets to think again. They were also going to charge us for this “missed appointment”. I’d also like to point out other times when we have been waiting for our appointment for over an hour on several occasions, but they can’t wait for us. Not good enough, if they cared about the welfare of animals they wouldn’t have turned us away. AVOID.

   almost 3 years ago
3. Stephen Angel ★☆☆☆☆

   Absolutely lovely receptionists however this place makes up the price as it goes and just tries to gouge you as much as possible. Had a rat put to sleep for £58 then six months later made me pay £102 for the exact same thing. Just make it up as they go. Then the night of putting my pet down sent me a text inviting me to add my pet to their app

   almost 4 years ago

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