I love how going to the vets is a hundred times nicer than going to the GP. The receptionists are lovely instead of coming across like they’re on the verge of fighting you. Thanks for pulling my cat’s tooth, he was so miserable with the toothache.
The initial communication for emergency out of hours was reassuring and calm. All the veterinary team were very friendly. The vet we saw was brilliant, we did not feel hurried through the consultation at all. She clarified all the information given which was great as under these circumstances as you can feel all over the place! Thankyou to everyone we saw for Polo.
Absolutely brilliant the care from vets nurses and reception staff is 1st rate. My dog had an emergency op and was in the Vale for 5 days and was looked after so well thankyou to everyone who had a part to play caring for Silas
My Border Collie x Labrador has vet anxiety and won’t allow anyone to touch her for her vaccination injection, so she needs to be sedated. The team at Vale Vets are brilliant - thank you for handling her with such sensitivity and patience, making our visits as calm and stress-free as possible - for her and me!
AVOID THIS CLINIC. The lack of medical knowledge of the staff here is below anything I’ve ever seen. Their lack of capacity to admit when they commit mistakes it is unreal. If you want your animal to be treated well, I would recommend Langford hospital, Vets4Pets, Alexandra Vets, and there are multiple other places where they will not be glad to just take your money without having a clue how to treat your animal. I have met just one of their doctors, and seen the attitude of their clinical leads, and it was more than enough, to have an extremely bad experience with them. Almost 0 medical vet knowledge so for anyone who loves their pets I would not recommend to take their beloved pet here. My advice to people who love pets: AVOID THIS CLINIC
My first ever visit to a vet and the service was outstanding. Super efficient, lovely welcoming team, caring, thorough and attentive Vet. We felt in very safe hands. Can’t recommend highly enough.
Excellent experience today with head vet, Rob. Took my dog and cat for their yearly health checks and booster vaccinations - both are "middle aged" and healthy but starting to show small signs of ageing. Rob gave us lots of great advice about keeping the guys in good health as they get older and tips to prevent common problems. He was very realistic about what different animals do and don't need, no "hard sell" of any products just good, evidence-based information about what's available so we could make informed choices based on our individual situation. Shout out also to the reception team who were, as always, helpful and efficient.
Fantastic service. Helped look after my king Charles Cavalier, Oscar. Got him on the mend as quick as possible, kept me well informed on his progress and very understanding with the costings etc regarding his services/medication needed. Would definitely recommend using this vets if your pet(s) are rather poorly. You'll get 5* service for your pet
Had such a brilliant experience with our dog Tinkerbell today. She has become very anxious of the vets after a couple of scary experiences elsewhere so we had to find somewhere that really understood this and could treat her with extra care. The service we received today was outstanding - right from the staff on reception, nurses and the vet who carried out her procedure. The time and care taken to look after her and then explain everything to us was just brilliant. Absolutely have our total trust and will never use anywhere else. Thank you very very much Vale Vets.
Vale Vets Animal Hospital is located at 1 Beach Rd W, Portishead, Bristol BS20 7HR, UK
You can contact Vale Vets Animal Hospital at +44 1275 847400
You can find directions to Vale Vets Animal Hospital by following this map link