Gumus

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Reviews

1. Sunny Chan ★★★★★

   Kaya and her colleagues at Gumus did an excellent job in modifying a bangle bracelet. The works involved removing two beads to shorten the bangle bracelet and then using the extra two beads to make suspension earrings. Kaya was factual in pointing out that the beads were agate but not jade as the original vendor claimed. The original elastic string was also found to be not strong enough. Finally, she suggested that they would put a spacer to make up for the lost circumference due to removing two beads. Kaya was also very fair to agree that we had to divide the modification into two phases:- shortening and then earrings. If the removal of two beads had made the bangle bracelet too tight, they would have charged extra because that was the customer's instruction. However, if the removal of two beads proved to be too loose, they would have refitted everything for free. After the modification, the fit was perfect. After the bangle bracelet shortening, they made use of the two extra beads to make a pair of suspension pendulum silver earrings. They appeared to be meticulous on the dot. Overall, the price, the whole process and the final products were spotless. The most important point is to ensure that there is no urgency and pressure. Highly recommended.

   1 year ago
2. SM L ★★★★★

   Fantastic little shop that offers so much. I like to use local businesses and found Gumus searching online to get a new clasp on a necklace. Staff are really helpful and service is excellent. Apart from repairs and alterations they have a fantastic range of jewellery to buy Would encourage anyone to give them a try, you'll find them next to Boots!

   almost 2 years ago
3. Alex Lewis ★★★★★

   Went in to replace a watch battery and I was very impressed with the service. Not only was the watch battery replaced, the owner also polished and cleaned my watch. They also tested the watch's waterproofing and provided a thorough explanation.

   almost 2 years ago

1. Natalie Kingsley ★★★★★

   Fantastic service. Have been using this shop for many years. Had a very sentimental bracelet fixed and polished, service was super quick and reasonably priced. Highly recommend!

   almost 2 years ago
2. Kimberley Clear ★★★★★

   I took my Cartier watch in to get a new battery over the weekend and was blown away by the service. Super professional, very reasonably priced, fast turnaround and a friendly service. Would absolutely recommend this jewellers to anyone. I will definitely be returning.

   almost 3 years ago
3. Sebastian Marwood ★★★★★

   Always a pleasure to be attended to by the lovely and very attractive Hilda. She’s always done a fantastic job on my watches when they have needed repair or adjustments. Great service!

   almost 3 years ago

1. mum Sands ★★★★★

   Yet another fantastic experience at gumus jewellery shop. My engagement ring I took to four very well established jewelers as I had lost a diamond. Due to the style of the diamonds they all told me that they would have to replace all the diamonds which I seriously couldn't afford. I took the ring to gumus and a most wonderful lady Hilda gave me far more professional service and was able to advise me with cost repair time etc. My husband has just popped into to repair a watch strap and clearly the service Hilda provided is always second to none. We highly appreciate your store and would recommend without a second thought Thank you

   almost 3 years ago
2. Joshua Westmore ★★★★★

   Gumus is an absolutely fantastic example of what a modern day jewellery shop should be. Popped into the store for a quick inquiry in regards to getting my ring resized fast forward a few weeks and upon collection I even discovered that they had polished it for me as part of the service (which wasn't even discussed). Hilda is an astounding jeweller, your pieces could not be in safer hands.

   almost 3 years ago

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