Warren James Jewellers Ltd. London

Reviews

1. Martin Horsley ★★★★★

   Very friendly and knowledgeable staff. Thoroughly enjoyable experience

   almost 6 months ago
2. Rey Collado ★★★★☆

   Visited my local WJ in Lewisham and there are lots of options but because it was busy so I decided to go online and found this lovely initial necklace. I love it!

   1 year ago
3. E B ★☆☆☆☆

   Very rude and unprofessional shop assistant ,blonde hair lady, I can see some negative reviews about her from the past! Management should take actions regarding her attitude to customers as she represents the brand.

   1 year ago

1. Mili B ★☆☆☆☆

   No stars!!! I don’t know who gave that imbecile manager her job, she is extremely rude, and sarcastic for no reason, the service given by her is awful, her tone of voice is a disgrace, never have met a manager with such attitude. She’s letting down lewisham Warren James big time!!!

   almost 2 years ago
2. CECE PHILLIP ★★★★☆

   Loved this place such variety and affordable.

   almost 3 years ago
3. Betty Xu ★★★★★

   I lost part of a ring set when on holiday, the gentleman working there was really helpful, friendly and helped me find a replacement :). Thank you!

   almost 4 years ago

1. Janine A ★☆☆☆☆

   If I could give zero stars I would. Avoid Lewisham branch at all costs the staff need training on how to treat customers they are nice to get your money but as soon as there is an issue they are very rude and patronising especially the manager Jackie who has no manners or common sense. To be fair to Warren James as a company I will give them 5 stars to the customer service team who dealt with an exchange when the manager refused to give me one after my earring broke within 2 days of wearing it. However reading from other reviews your staff are letting you down.

   almost 5 years ago
2. Sekinat Alade ★☆☆☆☆

   Avoid shopping at the lewisham branch at all costs, as their customer service assistant 'Sarah' (young thin Caucasian female with black hair). Is extremely rude sarcastic ill trained with overall no customer service skills. And as for their store manager 'Jacqueline Hill' (tall middle aged Caucasian female with short blonde hair). She is rude lazy unprofessional and a complete and utter disgrace to Warren James.

   more 6 years ago

FAQs