My dad struggles to read and write as he is dyslexic, and an extremely rude cashier, who was an older looking lady, got extremely moody when my dad asked for the till, saying he could have used the self checkout despite him not having the ability to read it like some others, her attitude stinks and I will not return because of it! Outright disrespectful
A very average Tesco Express. It has all of the household and kitchen basics and is stocked in a mediocre fashion. If you are looking for something a touch above average or of higher quality this is not the store for you. But if you need some milk, veggies, bread or beer they will easily suffice. They do not have three fresh baked gooey Tesco store brand cookies.
I regularly order my parcels to be delivered here as I’m a full time worker and I’m never home to receive parcels, when I realised Evri had been installed in this shop I was happy as this would save my parcels being stolen/missed etc. however, there are a select 3 members staff who are extremely rude as soon as they click you are there to use the parcel service. I’m often met with a heavy sigh, change of demeanour, cattiness, snide comments. Even the regular security guard attempts to help in communicating between customer and staff for parcels but clearly they’re totally unappreciative of his help. It’s gotten to the point where I actually dread the walk down as I know I’ll be treated terribly but it’s just too convenient for me to change. Hopefully the staff will have better training asap as it would seem a regular occurrence!
Twice now we have had appalling service from Lisa at the desk. Looking at the comments I don’t think we’re the only ones. On both occasions we have dropped off parcels for Evri collection. Almost seems as though this is an inconvenience for her. One the first visit my wife went alone and came back in tears from how rude Lisa was. First time dropping one off. Wasn’t aware you had to print the label at the other side of the store and was made to feel like it was her fault she didn’t know. Lisa then summoned her to the end desk, scanned the parcel, chucked the device in front of her to sign and chucked the parcel in the bin liner below. Being a heavy parcel my wife was taken aback. Lisa obviously realising my wife’s shock proceeded to say “oh I didn’t mean to drop it that hard!” Thought it was a one off. We all have bad days! I took a parcel in today. Saw her ant the desk annd wondered how it would go this time. Interestingly she was very chatty with the customer in front of me. The moment she saw my parcel (labelled in advance) her mood suddenly changed. Again as though it was an inconvenience to her. Knowing how she treated my wife last time, I made a point of being friendly. But I received the same treatment. Working in retail management myself, I find this customer service appalling! If it’s an inconvenience don’t do the job. I’m not one for making a scene at the store but I’m sure someone else would have responded differently. This is definitely something I would encourage the store management to look at as it seems to be an ongoing issue your customers are facing! It would be nice to have a reply to this, but I imagine it won’t be the case.
Tesco meal deal blt dry bread nearly all lettuce
Got most things I want but I wish they sold frozen vegetables they sell frozen potatoes but not frozen greens or carrots it means if you want to cook a roast you got to go in town.
Maybe it is the securitys Job to watch the customers but I personally find it too much there.
One of the mediocre Tesco express stores. Yes I know it's a small store and I shouldn't expect it to store a decent variety of items. However the extremely limited range of products it's ridiculous.They only have the basics, not even close to a decent Tesco express store.
Yesterday afternoon I taked my son to go shopping. When I pay the bill， a security staff call me standed outside and chack my son and my pushcar。Can I ask he has any right to check on me？I am not feeling well。I think I can't go shopping here。
Tesco Express is located at The Venue, Unit 2, Ltd, St. Teresa House, Beaumont Rd, Plymouth PL4 9AZ, UK
You can contact Tesco Express at +44 345 675 7223
You can find directions to Tesco Express by following this map link