JD Sports

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Reviews

1. Paul Ram ★★★★★

   A nice assistant called Fizah was really helpful here. I was looking for some zipped tracksuit bottoms and she found me some that were on offer. She really went out of her way to help me and I am really thankful.

   almost 4 months ago
2. Amanda Watkiss ★★☆☆☆

   Collected my parcel earlier on last week and was poorly welcomed by a tall lad in shorts who was too busy ignoring customers to keep checking his phone for the football score. This was very rude, ignorant and unprofessional. I was friendly assisted by a lady with a butterfly tattoo who helped me with some trainers and even put my order through as nobody was on the till. She doesn’t look very approachable however was very polite and even had a good laugh with her and another staff member who was wearing a hijab. For the lad at the front of the store you should ask these young ladies for tips on how to improve your customer service skills. - You are in need of training.

   almost 4 months ago
3. Elegance Aura ★☆☆☆☆

   Absolutely appalled by the service at JD. My sister politely greeted a female employee (white, heavier build) and asked for help. Instead of doing her job, she looked at us, said “hello” in a sarcastic tone, and walked off without even attempting to assist. This wasn’t just bad service it felt like outright disrespect and prejudice. Why does JD have staff who think it’s acceptable to ignore paying customers? This behaviour is unacceptable, embarrassing for the brand, and completely ruins the shopping experience. JD, sort your staff out. People like this should not be representing your company.

   almost 5 months ago

1. Amratdeep Singh Chahal ★☆☆☆☆

   Staff are very slow and don’t seem interested at all. I was told to wait 2 minutes for a click and collect and 15 minutes later being told “I’ve radioed the person”. How about take some responsibility and use initiative to check what’s happening. Parcel came out 20 minutes later.

   almost 8 months ago
2. roxanne stokes ★★★☆☆

   Well was fine until I was charged on my card double for the trainer .. up to 5 days now I have to wait for a refund .. not good enough

   almost 3 years ago
3. MICHAEL DECOSTA ★★★★★

   Love this store the staff are always friendly and helpful. I have bag myself some beautiful clothes and trainers from here only one little dig though please do more bigger clothes for bigger guys but on the whole brilliant store.mdd.

   almost 3 years ago

1. ROB M ★☆☆☆☆

   Popped in to pick up an online order. Turned out to be damaged. (Who would package a clearly damaged item?) Picked up a Trainer on offer only to be told "it's an odd pair" by the most miserable kid in the world. Staff are young and useless. Offers are next to nothing. Won't bother again.

   almost 3 years ago
2. Jake Evans ★★★★★

   I wish I could give this 10 stars. I purchased a pair of vapourmax and 110s, jet black of course, a black Nike tracksuit and a Bally. Later that night I put on my new riding out gear and got pumped for seeing any opps.. I saw an opp from a mile away, my boy was like wait here I'll back it, I turned and said no need boy I got this. I stepped out the dinger and the air bubbles from my vapourmax gave me incredible jump height, so I squatted down and jumped as high as I could. I glided aerodynamically across the oppblock and landed Infront of 3 YG opps, none of them wanted it when they saw my riding out attire. We ended up playing chess and squashing our postcode beef, DMT is amazing you should try it.

   almost 3 years ago
3. theandreeaandrei andreeaandrei ★☆☆☆☆

   Rude people at the till. I have ordered a product and kept on waiting to be notified it was in the shop. Never got the notification. I went to check in the shop. I was asked to wait in the queue, although I was not buying nothing ant there was enough personnel in the shop to answer my queries. After waiting they asked me to write order number and name on a piece of paper and one of the people who was in the shop was sent to look for the order. Which could have been done without me waiting in the queue. Then I waited forever until they finally found the product. It was there. I asked for the name of the nice lady at the till. She refused to give me her name. I work in public service. I always give my name when asked, as I take full responsibility for what I do. She was working with public, so why not give me her name? Anyway, the problem is: 1. They do not answer phone 2. They do not notify you when product is delivered 3. They do not have a till for click and collect, although they have a lot of people just walking about in the shop. 4. They disrespect customers. All in all... terribly poor administration. Not to mention that they only had a few products in the shop, spread on a lot of space. Not impressed at all.

   almost 3 years ago

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