I’ve used GLM twice for home appliance parts, and both times they had exactly what I needed in stock. Based on my experience, they’ve been reliable and consistent, which makes them a good choice for sourcing appliance parts.
Good service handy for getting spares
Great service, knowledge and help. GLM have helped to save my tumble dryer and dishwasher with their spare parts service!
Was having trouble finding a part for my cooker. Emailed GLM and after I was able to give them cooker details came back to me same day to say they could help. I visited the shop, took the broken part with me just to make sure. They ordered it on the Monday and I was able to collect it two days later. They would have posted it to me but my choice to collect. Now that is what I call service.
Brilliant customer service and all round good bunch of people
After trying to buy a part directly from Samsung and not getting anywhere I rang GLM and spoke to Chris who was more than helpful and managed to source the right part. When the replacement was delivered damaged, a new part was sorted very quickly.
Used them for the 1st time, for a Panasonic Vacuum bag, very helpful, will use them again
Great service, prompt delivery. Very friendly staff, I had spoken to a guy called Ken who was very helpful in finding me the parts I needed for my cooker. Will defiantly be ordering from GLM again
Placed an online order last night for a product priced £13.85, paid through PayPal. On the checkout page there was an option to choose free delivery which I did. Just had an email from PayPal to say my money had been refunded and my order cancelled. As no-one at GLM had the decency to tell me why, I called them. Firstly, the item was out of stock. Secondly, carriage was not paid. I explained that within the carriage items I was able to select free postage. The guy I spoke to said it's only on selected items. How consumers are meant to know this I don't know. Thirdly, I got off the phone and checked the website. Guess what, the item has now been re-priced to £24.55 and showing as in stock. GLM I am glad you didn't fulfil my order. Your communication levels with customers is non-existent. You quite obviously know the loopholes with trading goods online and use them to your full advantage. I couldn't think of anything worse than lining your cowboy pockets with my hard earned cash.
GLM is located at Key Industrial Park, Fernside Rd, Wolverhampton, Willenhall, P WV13 3YA, UK
You can contact GLM at +44 1902 304488
You can find directions to GLM by following this map link