Torquay Charcoal Grill

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Reviews

1. Owen Chamberlain ★★★★★

   Charcoal grill is the outstanding kebab house in Torquay. We eat there regularly as not only is the food an absolute delight the staff are so friendly and welcoming. The service is excellent and we enjoy the conversation whilst the staff prepare our food.

   1 month ago
2. Maciej Wisniewski ★★★★★

   Absolutely delicious kebabs! The meat was juicy, the sauces were spot on, and the portions were generous. Delivery was super fast — my order arrived hot and on time. Highly recommend if you want great flavour and speedy service!

   almost 2 months ago
3. Amo D ★☆☆☆☆

   Ordered from here Iver weekend as was in the area with my partner. Never came at time I was given. On calling was told they tried 3 times. Impossible as was stood by window looking at drive. They then said they called me 3 times, Lies as phone was in my hand the whole time as I was on it while waiting. They then said they didn't call me as they didn't have a number for me, although given during order. I was then told I had given them the wrong address and the driver was somewhere else 3 times. I asked to redeliver if food is still hot. Food arrived cold, driver was rude complaining to me he went to the wrong place. No sauce was given, deserts arrived thrown around, salad wasn't what I call a salad, lettuce, one slice tomato & cucumber.. Will never order from here again, very rude and food left us with bad stomachs.

   almost 2 years ago

1. Stephen F ★☆☆☆☆

   I really wanted this to be better than it was, however all the meats in the mixed grill were bland and far too greasy. I certainly wouldn't travel the time and distance to eat here again. Would've been much better off at any kebab shop but here.

   almost 2 years ago
2. Tanya ★★★★★

   Fantastic kebab shop! The chicken shish is really tasty and tender and the salad is really fresh, as is the bread. I've been here a few times and ordered for collection and I've always got what I ordered regarding the salad choice/amounts/sauces and the chips are always fresh, hot and crispy! The order is always ready to collect in 10 - 15 mins from placing it and the guys in there are always very nice and polite.

   almost 2 years ago
3. Cevdet Acu ★★★★★

   I got a lovely pizza, the place was clean and hygienic. Plus, staff are very friendly. Definitely will try again when I visit Torquay.

   almost 2 years ago

1. danny sullivan ★☆☆☆☆

   Ordered our food by phone, waited hour and a half to be told it had arrived and enjoy, it hadn’t. Rang and was told sorry it’s just being prepared and it’s on its way, it wasn’t. Rang again 40mins later to be told it’s with the driver. When it arrived it was cold and poor. First time we have ordered food, and guess what, the last. Not recommended.

   almost 3 years ago
2. Rebecca Crawford ★☆☆☆☆

   Have been here a thousand times. At least once a month if not more. Never had a problem until tonight. I rang to rectify the issue to be told there was no issue. Firstly. I ordered garlic sauce with the garlic bread, it is an option to select on their menu online, I didn't get it, they then said it doesn't come with garlic bread. Then why is it an option on your menu? Secondly I ordered the mixed meat and chips, with extra garlic sauce, again extra garlic sauce is an option on their online menu. The meat and chips did not have extra garlic sauce. The meat was bone dry and the chips were also incredibly dry. In fact it was inedible. And then there is also the fact that some of the meat was covered in a red skin type substance , I can only assume looks like pepper or tomato skin. I spend a lot of money here and have always been happy but your attitude towards me on the phone when I rang to try and fix it, has cost you a very loyal customer. I do have photos.

   almost 3 years ago

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