Bilston dental Practice

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Reviews

1. Jo Gallagher ★★★★★

   What a fantastic service! My son was very anxious having his treatment done and Jag and her assistant was so understanding spending 90 minutes trying to complete the treatment. Not once did we feel pressured or that they needed to hurry. Jag talked my son through step by step constantly reassuring him. Dr Ratner was also extremely helpful and understanding. I changed to this dental practice afew years ago because of frightening experiences elsewhere and I don't regret it. We are always greeted with a friendly welcome and we are made to feel very comfortable and that goes for all the staff. I cannot praise this practice enough 5☆ service.

   almost 3 months ago
2. hsvf Hardwick ★☆☆☆☆

   Destroyed my front two teeth cause me pain and upset. I'm sewing these as I got liver problems and said I had toung cancer was false. I'm to scared to go back there

   almost 3 months ago
3. Shan xxx ★★★★★

   I want to say a heartfelt thank you to Dr. Ratra for showing me such kindness and compassion, and for doing everything possible to ease my pain and discomfort. I was referred here by 111, and within an hour of the referral I received a call. Even though I wasn’t already a patient, I was made to feel completely at home. I’m truly grateful for the care and support I received thank you for looking after me.

   almost 4 months ago

1. Suky Dhir ★★☆☆☆

   I have now left this practice and joined elsewhere, they constanty cancel and change appointments, then when you are seen they always seem to rush you. I had a filling many years ago, they did not do it right as they used trainees to carry out the filling, it has given me nothing but trouble, food constantly getting stuck, dentist said that is normal just to brush my concerns off. Reception staff could be bit more customer friendly and smile when dealing with patients, feels as if sometimes they doing us a big favour, when in fact Most patients are paying customers. The owner is a nice friendly chap, however these concerns are all his failures of not running a quality service or practice. My new dentist is excellent and so are the bookings and reception staff when you need a appointment. This is not a fake or competitor review, but just a verdict of a unsatisfied patient who left the practice as they could never see me in acceptable time frames and then cancel appointments.

   almost 2 years ago
2. Sinéad Evans ★★★★★

   Dr ratra is an absolute diamond he makes me feel at ease even as a very nervous patient , I really can’t recommend him enough. The Dental nurses and the receptionists are all wonderful :) .. Thankyou !

   almost 3 years ago
3. Margaret Taylor ★★★★★

   Not my own dentist, but when I rang with a problem - on Friday afternoon - I was given SO much helpful and friendly advice. Thank you!

   almost 3 years ago

1. Adrian Horne ★★★★★

   It's been a while since I attended this practise. The reason I signed up being that a school friend 'Emily' worked there and knowing he wasn't a huge fan of dentistry assured him it was a good location. I can't possibly criticise her opinion as every feature disliked in a dentist had been targeted to be as agreeable as possible (not easy !!) Over several visits I found great staff, a beautifully maintained property and an easily approached team willing to discuss and advise on all subjects. I now have to return for a 'complete removal' and re-organise of my teeth as I swap to dentures thanks to MS and age (plus MANY bad habits), and I cannot imagine going elsewhere xx

   almost 3 years ago
2. Sarah Blaze-Manly ★★★★★

   This is an amazing practice, I used to hate the dentist, to the point I had to take someone with me to make sure I want in, but over the many years I've been going there this is now different. The staff are so friendly and helpful and are brilliant at calming any nerves. Dr Ratra is an amazing dentist and even though I've moved out of the area I'll still happily make the drive to attend this surgery. My 4 year son is also registered there and is showing no fear and enjoys going to the dentist

   more 9 years ago
3. Harriet Johnson ★★★★★

   Really impressed with Bilston Dental Practice, it's a bit out of my way but I decided to go with them because of the good reviews online. Very glad I did, Dr Patel was fantastic with me and helped keep me calm despite my nerves. He took the time to properly look at my teeth, take X-rays and explained everything in detail so I felt comfortable. They got me an initial appointment very quickly and I didn't have to wait long for a follow up appointment with a hygienist either. The practice is small but clean and easy to get to as it's a short walk from The Crescent tram stop. The Hygienist and her assistant were also really good, very professional and patient and my teeth look and feel so nice now! Can't recommend them enough, especially if you're nervous like me.

   more 9 years ago

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