Active Lifestyle Centre

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Reviews

1. Magdalena S. ★★★★★

   Great place with hidden treasure - The Thournbury Clinic which has amazing, kind and knowledgeable therapists and they do such a good job to keep people in good form, ease the pain and relaxed. Highly recommend!

   almost 5 months ago
2. Briony Johannah ★★★☆☆

   We came and visited the new jungle softplay today. It’s great for 4 and plus as there is so much for the children to do, the under 4’s area is lovely with the sensory lights but again not a lot for the children to play with. There was also no one supervising and there were issues today with teenagers sat in the under 4 section on their phones and sweating with parents not doing a lot about it. So staff need to be present to monitor these things as the under 4’s was swarmed by many older children today playing very roughly. So apart from that, we enjoyed our time here.

   almost 5 months ago
3. Willow Wood-voisey ★☆☆☆☆

   I booked a court for badminton, was meant to book for 8pm but accidentally booked 8am. I called to try and cancel, get a refund or potentially move the booking to another date. No answer on the phone, emailed and still no response. Called again and nothing. Still have not got my money back for a time I could not attend and took all the necessary steps to try and fix! Poor customer service.

   almost 6 months ago

1. Zee ★★★☆☆

   the new soft play has completely gotten rid of everything that made the toddler area great. now, it’s just a small, single floored light up area with about 5 blocks. i would rate that 1 star. but the leisure centre itself is fine, standard pool, nice staff. the toddler area is so beyond disappointing though, when it was so good before! won’t be going to the soft play again…

   almost 6 months ago
2. Ellie Welch ★☆☆☆☆

   Poor customer service this evening- phoned to book an activity and when I eventually got through, was told I should be booking online and that I will have no option to call in future. What’s the point in having a phone line if you can’t be bothered to actually assist your customers. In general, the availability of swimming sessions is poor too, and part of the reason why I cancelled my membership here !!

   almost 6 months ago
3. Bruce Mathieson-Medrano ★★★★☆

   The gym personnel are very helpful and friendly

   almost 3 years ago

1. Vicky mcpherson ★★★★☆

   Good facilities. However the online booking system is awful. If this is monitored by active centres, please sort out the booking.... if you want people to book, you need to make it possible. Booking the family in for a simple swim is impossible.

   almost 3 years ago
2. tom dereszynski ★★★★☆

   polite staff and good facilities.

   almost 4 years ago
3. Ann Price ★★★★★

   Soft play fab for a 3 and 5 year old

   almost 4 years ago

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