Absolutely terrible service. Ordered the christmas eve too good to go bag on the 23rd. Waited half an hour and was there before anyone else who ordered one was there and yet my order got cancelled at 17:06 because there wasn't enough stock. Staff didn't have a clue, manager definitely didn't had no idea how to handle this as it should have been first come first serve, but clearly someone put too many bookings on the too good to go app. To do this to customers on Christmas Eve is an absolute joke and from what I saw in the parcels given out, it wasn't worth the reduced price never mind the original price. Will be lodging an official complaint on this disgraceful service. The only staff member who actually looked like they know what they were doing was the guy doing self checkout. Won't be going back. 0 stars if possible. If you are going to cancel my order, do it before I leave the house not 6 minutes after I'm meant to be collecting it.
Contacts & Location
📍 Address: South Street, Willenhall WV13 3TG, United Kingdom
📞 Phone: +44 800 042 0800
🌐 Website: aldi.co.uk
Photos
Reviews
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Kiran Mahay ★☆☆☆☆
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Julie Mincher ★★★★★
Love aldi cheaper prices, carport big and has special buys in baskets so over all good place to shop
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LJ ★☆☆☆☆
Came in store and I needed help, staff member called Nina didn’t seem interested in helping was disgustingly rude and then came across her also rude to her staff members! Very bad experience!
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Barry Mugadzaweta-Broughton ★★★★★
Good layout, lots of choice and good fresh produce. Always have a good selection of fresh Pork, Chicken and Beef products. Great value too.
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james hooper ★★★★★
Good food at reasonable prices, it was busy but not crowded,and I was served quickly. Ideal for a shop on the way home from work.
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Sarah Ball ★☆☆☆☆
Very arrogant security hard who practically threw my sister out because she had her very small Chihuahua puppy with her in her arms, as she can't be left alone yet. We spoke to a few members of staff while going around the store and not one of them said the puppy couldn't be in the store but the security guard practically run at us to tell us to get the puppy out. Even when we were at the till so my sister could pay for her items he came and was very intimidating and TOLD her to leave. Absolutely disgusting behaviour!!
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Gilez Barkz ★★★★☆
Very convenient to get to just off the black country route Keyway heading into Wolverhampton. They really need to get some self serve checkouts though for less than 8 items or whatever. Till queues are always an issue. I wouldn't want to try doing a whole food shop here, I only pop in for the odd bits as there's never any staff around to ask where stuff is and it's not easy to find what you want. I'm also not convinced it's much cheaper either.
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PrivS Korp. ★☆☆☆☆
They talk too much. Need to clarify things like the water problem. They rude rude. Security following like I was robbing water bottles?
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Mo A ★★★★★
A brilliant place to come and shop especially during the weekday when it is quite. Although it seemed very busy friday morning. The car park is huge so no issues finding a car parking space. There are signs that say limited to 1.5 hrs but I'm not sure how this is enforced as no ANPR cameras on entry / exit. Bus stops opposite the store ( 529 / X529 ) if you prefer to use public transport. Nice clean store with an area for sanitising your hands / basket / trolley before you shop. As with all these supermarkets good idea to wear a mask as enclosed space. They have everything you could ever need from fruit and veg, bakery products, cleaning and everything in between. Most of the prices are much cheaper than the 4 " big super markets " with the the odd item that isn't, but you save plenty of cash anyway. Do check out the central isle for seasonal goods like cycling, ski products and even DIY tools. They even recycle your batteries. Aldi is number 1 for shopping in the UK! Every town should have 1! They could do with a cash machine inside please Aldi.
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FAQs
What is the address of ALDI?
ALDI is located at South Street, Willenhall WV13 3TG, United Kingdom
What is the phone number of ALDI?
You can contact ALDI at +44 800 042 0800
How can I get to ALDI?
You can find directions to ALDI by following this map link