British Heart Foundation Furniture & Electrical Stonehouse, Plymouth

Reviews

1. Holly Parnell ★☆☆☆☆

   Absolutely useless. Don’t bother getting your furniture collected by these guys they don’t even bother to turn up. They don’t call you back when they say they will and I was promised a manager call back which also didn’t happen. Left me in a very stressful situation due to moving out of a property. You’d think as a charity they would be a bit more grateful for people’s donations!

   almost 2 years ago
2. Helen Mckenzie ★★★★★

   Very pleased with my purchase, three sets of flat packed chest of drawers, next step putting them together excited for when its finished. Delivery was polite and helpful,I'd recommend to friends and family.

   almost 3 years ago
3. luke sullivan ★☆☆☆☆

   massive rip off as you can buy things brand new for cheaper

   almost 3 years ago

1. Rafa Ela ★★★★☆

   Went for a window shopping. Checked the prices of the furnitures as we still haven't got our home here in Plymouth. Comparing prices to other charity stores. Would love to come back and purchase in the near future. Checked their Ebay store, not all items in-store is on Ebay so better visit this store physically to check if furnitures are in good shape or condition. Staff are also helpful but busy at times.

   almost 4 years ago
2. Andy Evans ★☆☆☆☆

   Have X2 items to donate, but BHF are now refusing to collect, as they can't guarantee a COVID Free collection. Thought we were getting over the pandemic, not it getting worse.

   almost 4 years ago
3. Stephen Kincaid ★★★★★

   Well what can I say gone from one extreme to another Saint Luke’s not very helpful British Heart Foundation five stars very pleasant staff and helpful will be returning once I move into my new gaff cheers

   almost 4 years ago

1. Marcia Bates ★★★★☆

   Just bought our son a new double faux leather bed frame and memory foam mattress. Really helpful friendly staff served me.Only down side was told a cover would come with the mattress, but this didn't happen. Paid to have it delivered I'm glad the delivery guys phoned me before as they were outside the wrong house as wrong number was written down on their copy of the delivery slip . Would highly recommend this store and would definitely be going back to purchase again in the near future.

   more 8 years ago
2. Jen A ★★★★★

   Really pleased. This review is about 1) a pick up for donated goods and 2) the shop. 1) I had arranged for pickup of furniture to donate. Because I work full-time they agreed to ring me 30 minutes before arrival (to give me time to drive home for their visit). Sure enough they did ring, the drivers are independent self employed, I found the guy was really professional and friendly, quick and took it all. 2) I've visited the shop by the toys r us shop, it's always full of good quality furniture, so much choice. I have been visiting for months cos I'm still looking for my ideal sofa. The staff are really friendly and polite, very helpful when I have questions. They are honest in that, they make you aware stuff goes quickly (which it does, so don't hesitate if you like something) and they can't store your items for long cos it's so popular. Downside is car park for toys r us customers, but I chance it. Haven't got a ticket yet!

   more 9 years ago

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