The suites are tired but not as bad as some of reviews led us to believe. TV is not the best but we went to relax not do the same as if we were at home. Nice relaxing night with a comfortable bed, warm shower, decent free Internet, clean towels and half the price of Lennie Henry's mates! I'd say bargain seeing as it was a suite too
It took 6/7 calls to get hold of anyone to meet me to check in. The suite was dirty, aside from the bed. In need of being updated. Had a full kitchen but no cutlery! I had a huge bag and the lift was not working and was offered no help with carrying my bag up 3 flights of stairs. I wish I had paid slightly more and stayed somewhere different. The worst place I have stayed at in a long time. Even the blinds were broken so they wouldn't fully close and I was paranoid people could see me from the houses opposite so I was having to make sure I was covered up if I went to the loo etc late at night. Would not recommend. Even the local taxis told me I was staying at the worst place in the area!
Wish there was a minus option! This was a disappointing choice on my part, we arrived with my family, having booked 2 apartments for one night. The accommodation was really disappointing, dirty, Ill equipped and smelly. Broken bathroom door, dirty and cracked shower, kitchen with no equipment! The bed was horrendous! We didn't even want to sit on the dirty! I wouldn’t even book my dogs in for a night
This was a very last minute, one night booking for a family member in need. Very easy to book, check in & check out. The main room was a decent size with open plan kitchen and lounge. Room had a sofa, arm chair, small but adequate TV and a bar stool for the breakfast bar. Bedroom was also a fair size consisting of a double bed, wardrobe, bedside cabinets and a chair. Overall, the property was good and clean. Not much in the way of utensils & crockery if you were staying for a couple nights or more but as it was, it served it’s purpose. *Situated above a nursery / daycare so very noisy during daytime / playtime (not terrible though unless the sound of happy kids annoys you lol) *toilet flush stopped working just before checkout time (weird) *inside kitchen cupboards and draws were dusty/ signs of previous use. (I would have had to clean them before being able to use) *corners such as skirtings, under sink, shower basin & window ledge could do with a bit more attention to cleaning detail but it wasn’t anything to complain about considering the price paid. *building wasn’t secure as the main entrance doors were permanently open and it was very easy to gain access to individual apartment doors. Wouldn’t recommend here if feeling safe and secure was a priority. It was booked for a single adult though so open access didn’t present an issue. Room for improvement but sufficient and provides what it needs to for a quick overnight or weekend stay
The spacious suite was more than adequate for our needs; with a clean, separate kitchen and lounge with a big leather corner sofa . Although throughout it was a bit tired- perhaps even a little shabby in places. The bed was clean and very comfortable. I would happily stay here again as I considered it good value for money, the concierge was friendly and helpful.
We stayed here over the new year and while the price was great for the amount of nights we stayed, the state of the accommodation was very poor. On the first night whilst settling in, I found myself walking around the suite with something sticky on the bottom of my sock, which turned out to be the previous customers food that was still on the kitchen floor (or the previous customer before them, depending on when it was last cleaned). The floor never got cleaned or hoovered during our stay. The oven was disgusting and definitely had at least the last 10 customers crumbs in there. There was a massive lack of kitchen supplies, not even providing saucepans (because who takes their own saucepans to a suite), so who knows how we would cook anything on the hobs, but both this and the oven lead us to eat out more than we planned, spending more money. One night we accidentally split a drink on the sofa and on cleaning this up it turned out we were actually removing the dirt off the sofa so we ended up with a clean patch of sofa. The radiator in the lounge did not work, and being the middle of winter and turning up to the suite with the windows open we were less than impressed. The toilet did not flush properly and the amount of mould in the shower was shocking. The shower floor had been duct-taped so was obviously not safe to be standing on and the sink was not cleaned throughout our stay either and still had the marks there from our first night till our last. We asked for toilet roll one morning at the reception, and whilst waiting over an hour we managed to find someone in the corridor who then brought it us straight away. The walls in the bedroom were extremely thin and I could hear word for word next doors conversation, which isn’t great for anybody’s privacy. The location of the suite to Cannock and motorway links is excellent, however it is not best placed over the top of a nursery where the kids are outside from 9am-6pm. The main door to the building isn’t very secure and anybody could walk in. We had a choice between this and the premier inn and we chose here due to the massive difference in price, which we now understand why it was so reasonable, and also the fact it has kitchen facilities thinking we could eat in most nights which we didn’t end up doing due to the state of the room, but we wish we had paid that extra for the premier inn as there we know what we are expecting. We also liked the fact that there was free WiFi available but this just did not work for the whole duration of our stay. I would probably rate this a 2/10 which is such a shame because on first impression the room seemed adequate for the amount spent, but on further inspection it is just not up to standard.
Perfect for the price. Only fault is that the blinds did not work so difficult to sleep. I think the reception staff the night we checked in was Adam. He was very helpful and nothing was to much bother. Do keep in mind its not a hotel its a self catering serviced apartment. We had room 14 for 2 kids and 2 adults it had a double bedroom and a pull out sofa bed which was perfect for kids
OYO Chase Suites is located at 1 Orbital Plaza, Bridge St, Cannock WS11 0DQ, UK
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