21/07/25 Thank you Dr.Afzal and his assistant for their patience and reassurance during my treatment today. I was incredibly anxious as I don’t like needles and they kept me at ease throughout the whole process of getting my filing done.
Absolutely brilliant I used to be scared to go the dentist but Mr Afzal is so kind and professional I reccomend 100 per cent best dentist I have ever had. Also very accommodating regarding appointments
I mean I have been visiting dr Afzal from childhood and I have to say he is amazing. HOWEVER his RECEPTIONIST is very unprofessional, BURPING on the phone, not letting me get my REQUEST in I didn’t even ask the question about my child she said oh sorry our lists are too busy regardless of my child visiting the dentist with me BEFOREHAND. IM SORRY but a great dentist like DR AFZAL needs a PROFESSIONAL RECEPTIONIST not a RUDE one.
⭐ 0 Stars — Completely Awful, Unprofessional Receptionist I’ve never left a negative review in my life — but this experience was awful enough to warrant one. My dad called to ask a straightforward question about appointment availability, but the receptionist’s behavior was totally unacceptable. If basic courtesy is too much to ask, why work in a patient-facing role? • Rushed and unclear: She rushed through appointment times without explaining which dates they were for, then sounded totally irritated when asked to clarify. • Unprofessional behavior: She repeatedly put my dad on hold but without any explanation or warning — not even a simple “please hold.” In the background, we could hear her laughing and chatting about her personal life so loudly. When she finally came back, she was abrupt and dismissive, leaving my dad confused — especially as a pensioner who needs more time to process the information. • Lack of patience: When my dad politely asked for the times to be repeated more slowly, the request was met with clear frustration. No patience or empathy. She acted like he was an inconvenience. • Completely unacceptable service: Basic manners — like explaining a hold, slowing down when asked, or confirming a booking — are the bare minimum in any customer-facing role, especially healthcare. Frankly, a primary school child could’ve handled the call with more professionalism. The receptionist urgently needs training on how to speak to patients with respect and empathy — or to reconsider whether this role is the right fit. I am sorry to leave this review but shocked by what I heard today and how uncomfortable it was to listen to
Theifs and fraudulent company been with them 20 years tried telling me I can't have a bridge on nhs at cost of 282 after he pulled my teeth out then the receptionist told me oh we don't do nhs bridge it's 385 such liars as iv found a decent dentist and at cost 282 be wearyof these con artist I will be making a formal complaint to nhs then if nothing gets done ombudsman
It is my first time visiting this practice and I couldn’t recommend them more! Quick appointments, very welcoming reception, wonderful nurse and a spectacular doctor. It took them less than 15 minutes to make my life a lot more comfortable! Absolutely incredible. I couldn’t be happier.
Mr Afzal is an absolute Dental Artist. Front tooth cracked top to bottom, back to front. He somehow not only crowned but "crafted" the repair. When I got home and saw the result in the mirror I was stunned at how much my tooth had been artistically manipulated, that there is no sign of a repair, IT LOOKS FANTASTIC. Can't praise Mr Afzal enough.
I've had m afzal since ive had teeth, he's amazing looked after my nana, my mum , my dad and my little boys teeth . Couldn't recommend a more caring dentist, who gives you a smile and asks you how you are .Best dentist in Nottingham all together ive never had to go anywhere elsewhere hes reliable and gives you more than one option for your dental care if he can. Dont waste your time with a dentists who won't care come here he will give you quality care .
M Afzal BDS (Newcastle) is located at 20 Sneinton Blvd, Sneinton, Nottingham NG2 4FE, UK
You can contact M Afzal BDS (Newcastle) at +44 115 958 0713
You can find directions to M Afzal BDS (Newcastle) by following this map link