Asda Long Eaton Superstore

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Reviews

1. Hawzhen Pute ★☆☆☆☆

   Here to pick up a uber delivery and I’ve been waiting 50 minutes still no sign of anyone and the phone number and the extension is not working as the staff can’t be bothered to answer 5 cars came in and collected their click and collect and I’m still waiting a big company like Asda whom makes millions in profit can’t afford to have 2 extra staff to make the deliveries ready what shame . It’s 55 minutes and I’m still waiting rubbish costumer service no communication what so ever .

   almost 2 months ago
2. Mike Heeley ★★★☆☆

   This comment is about the 2025 winter £1 soup, bread, butter & hot drink for the over 60's. It's a wonderful offer, however the portion size of soup is minimal, supplied with "cheap" buttered white sliced bread (thought it was supposed to be with a bread roll & a butter pack). The tomato soup is very basic, it needs some basil added (like it was last year) to give it some flavour. The coffee is very good especially if you pay the extra 55p for a latte etc. Like I say it's a wonderful offer, but come on ASDA let's do it with a little bit more style and be a bit more generous on portion size.

   almost 3 months ago
3. Cheryl Chapman ★★★☆☆

   I have found staffing on the floor to be sparse if struggling to locate an item you end up walking the aisle just looking for a member of staff often it takes a while to locate any staff The other issue is the flowers and plants most of these are quite expensive however the quality is very poor. Many of them are arid needing attention but still remaining expensive Sadly this is an ongoing problem

   almost 7 months ago

1. Sardev Singh ★★★★☆

   I’m not a regular user of this Asda but they were doing a great value offer on a cheap black microwave that my daughter needed. When I did a stock check online it said there was low inventory available at this store. It’s reasonably local to me so went to it. At first I could not find it on the shelf so had to ask a member of staff. They were very helpful and searched both the shelves and then the back for the microwave. They found one in the back. Staff were helpful and friendly.

   almost 7 months ago
2. Lewis Cuthbert ★★★★★

   Back to school at Asda never fails to dissapoint. They are always very well stocked and you can find whatever you want. Everything is usually high quality, and will last quite long. The sizes go from starting primary, to leaving secondary, and shoes tend to be for the younger ones. They have reasonable priced garments and accessories for all sizes, slim - plus sizes.

   almost 2 years ago
3. Benon Flemons ★☆☆☆☆

   Assulted by a female security guard here today. Apparently beeping at the exit and not stopping to chat justifys assaulting a disabled person, blocking their car from leaving and being a disgusting human being. Only the police have a right to touch me. Won't be back.

   almost 3 years ago

1. Phil ★☆☆☆☆

   I visited on a Monday at 6.30pm. The shopping experience wasn't too bad (shop tidy, shelves stocked). When it came to paying, however, only one checkout was open out of a total of around twelve checkouts. The one, open, checkout had a longish queue. The queue moved slowly and it was around 10 minutes before I was served. At least this delay gave those of us in the queue a chance to discuss how asda had gone down hill over the last few years. This store has self serve areas for both baskets *and trolleys*. It seems asda want their customers to serve themselves, regardless of how much shopping they are buying. The eventual cost of my shopping was high. With so few staff on the checkouts I'm surprised prices are so high (staffing costs seem to have been cut to the bone - either that, or perhaps they are all in hiding). I won't be coming back to this shop unless asda cut their prices and offer a discount for me to serve myself (if you want me to do the work, asda, I'd like paying please). Alternatively, open some checkouts and take more care of the people that are still keeping your shop in business. Asda need to remember that there are at least two supermarket chains that are cheaper, who don't expect their customers queue to pay for their trolleys of shopping (or serve themselves).

   almost 3 years ago
2. Linda Walters ★★★★★

   A gentleman said come over to the self service check out as the other checkouts were so busy.Cole helped us with our check out and packing today. A couple of items didnt have prices on.He couldnt do enough for us. What a great service. What a great member of staff. A real asset to your store.

   almost 3 years ago
3. Free spirit ★★★★★

   Great prices. Cash accepted. I found the staff on the tills super helpful and friendly

   almost 3 years ago

1. Phil Cooper ★★☆☆☆

   After 8pm no checkouts open. Only self scan. No good for the main family shop with a trolley full. Plenty of staff all really helpful and pleasant but do yourself a favour Asda and keep a manned checkout open. Not everyone wants to self scan and we shouldn't need to ask as per your response to others below my review.

   almost 3 years ago

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