Easy ordering, very fast delivery, customer service excellent, issues sorted with no fuss, dealt with them by phone and email and they answer straight away
Ordered scissors for a birthday present. Got an email confirmation. After a few days of waiting I received an email Which stated your order has been refunded. I asked for an explanation as to why I had been issued a refund on my order but no reply. Not what you'd call a good experience. I won't be shopping there again.
First time in Tool Monster and was pleasantly surprised by the layout and tools and accessories that was available. Ben made me feel totally at home and helped me put together the tools I required he went that extra bit to make sure I got what I needed. Also Tool Monster prices are about the best there is.I have been back a second visit and bought a few more bits and pieces again Ben kept me right on the tools I needed and with the prices. I can only say anyone considering buying from Tool Monster should go ahead and give it a go I am well pleased with my tools and the service I received. I will be using Ben at Tool Monster again for sure.
Bought from these yesterday and they couldn’t have been more helpful. I dealt with Matt and Ben and will definitely use them again. They went above and beyond to help me with my order. Thanks so much.
I bought a pair of work boot recently. Came in two days when ordered which was great. Received a money off promotion code in the box which I tried to use two days later when buying something else but it would not accept it when I typed it in. Apart from that very happy with the purchase
Fantastic range of tools in there store, Ian was fantastic very knowledgeable The milwaukee range is fantastic and in fact the range of tools is the best i have seen in NI
Tool Monster is located at 80 Milecross Rd, Newtownards BT23 4SR, UK
You can contact Tool Monster at +44 28 9122 8364
You can find directions to Tool Monster by following this map link