David Lloyd West Bridgford

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Reviews

1. Clare Hollingworth ★★★★★

   Walking into the club on a cold, wintery morning, I was met by a very smiley young man on reception. Alex Holland is pleasant, helpful and kind. Goes out of his way to help us and is always very approachable. He's a real credit to your company!

   1 month ago
2. Jane Nathan ★☆☆☆☆

   Premium prices for a substandard health club. Air conditioning very poor. Gym cleanliness very poor. Oversubscribed so often long waits for average quality equipment. Wait times for food long and service often poor due to staff preferring to chat to each other rather than serve drinks and food. Take your £180 per month and spend it elsewhere it’s really not worth it! Reception team and PT staff are superb. Thank you for your AI reply!!! Would be nice to hear from a human that actually cares!!!

   1 month ago
3. Nura A ★★★★★

   Great facilities, the spa alone is worth signing up for! The staff are all incredibly friendly and welcoming. A special shoutout to the amazing ladies in the crèche. I was really nervous about putting my son there as he’s only 4 months old, but my husband walked in to pick him up today and found him having the best cuddles and being so well looked after. I truly feel my baby is in safe hands; they care for the children as if they were their own. Thank you to Uzzy for signing me up and making everything so smooth. He went out of his way to answer all my questions (and believe me, I ask a lot!). Everything he promised during the sign-up, he delivered on, so thank you. I also had my first PT session with Alex, who tailored the workout perfectly to my back injury and being 4 months postpartum. I learned so much from him in such a short time. A big thank you to Sharon as well for such a warm and welcoming family meet. She helped me understand everything that’s available for us to use as a family. The staff in reception always welcome you with a smile, from the moment you sign in and out no ask is ever too big. And last but certainly not least, Chantaya, who went out of her way to help me when i was new and figuring everything out in the leisure centre, She’s someone who genuinely cares, and it really shows. Overall, I’m so glad I joined. The people and facilities here make all the difference. If you’re thinking of joining, don’t let the price put you off, you get what you pay for and more , if you’re someone who spends alot of money going to spas this will actually save you money in the long run as usually spa days are £300-£400 for one spa day alone this is definitely worth it

   almost 2 months ago

1. Jacqueline Cripwell ★★★★★

   I was extremely impressed with the service at David Lloyd today, especially Kay.She greeted me with a warm smile and immediately put me at ease. Kay took the time to explain everything thoroughly and even went out of her way to introduce me to Jamie who I’ll be training with. Her professionalism and friendly attitude made my visit exceptional, Kay is a real asset to the David Lloyd team and truly goes the extra mile mile for members

   almost 2 months ago
2. Hazel Carvajal ★★★★★

   Absolutely amazing! A total experience worth to enjoy it every single day. Every human should be able to have this top level and quality life.

   almost 4 months ago
3. Lynda Osborne ★☆☆☆☆

   In addition to the lack of facilities etc described in previous reviews I had to endure being shouted at by the person running the class on court 9 today. During social tennis I politely asked for the excessive volume on the music in her class to be turned down and got abuse from her and her supervisor. The place is a disgrace. No availability in classes, no spa, reduced access to courts and abusive staff. There is no point in being a member. (Management have contacted me since this review was written and facilities have improved- but still no spa …..)

   almost 3 years ago

1. Mike Taylor ★★☆☆☆

   Used to be a great club, and the range of facilities is good and the staff are fantastic. However, failing equipment and technical issues are spoiling the experience. I have always justified the high cost of membership to access good classes and well maintained equipment. The club runs a series of data driven, 'state of the art' classes that rely on the studio equipment and software both working. However maintenance has started to be an issue with regular technical issues and the same items of equipment failing regularly week after week. Also the club has introduced a very 'clunky' APP that often fails at busy times and has made it difficult to book classes. Club still good but failing equipment and technology are an issue.

   almost 3 years ago
2. Erica Tranfield ★★☆☆☆

   Apart from all the problems we have at WB , caused by refurbishments in gym/pool areas…the ladies sauna is now not working! The tap in the ladies disabled toilet has been running continuously for approximately 3 months…members have reported this problem several times…we are informed it has been logged in the book…but it’s still running! The ladies changing rooms are are still cold..this has also been reported! They are also not very clean..there is frequently hair in the showers, toilets are not flushed..and it is actually really difficult to do so for adults, impossible for children! Members I speak to are very disappointed with the club as a whole..many considering freezing their membership or leaving..and some have!..14 days for £14 means that classes are booked up when regular members try to access them..only made worse by the closure of the large studio for gym improvements…And so on!!! Finally, we long term members know from experience that nothing that we write here is acted on..it seems as always that new memberships are priority, but little is done to keep loyal members happy…particularly at the moment when most facilities are disrupted! Shame!

   almost 3 years ago
3. PlasticCardServices Tim Holt ★★★★★

   Been a member here for 20 years. Fabia and Theresa are always so friendly on arrival. The facilities are very good and being updated again. Todd the tennis coach is friendly and has a great team helping him, sadly it has not improved my game! Looking forward to the upgrade which is being well managed if a little disruptive. Keep up the good work.

   almost 3 years ago

1. Carol Staves ★★★★☆

   Very good facilities. Outdoor swimming pool was 30 degrees as it was mid September, which was lovely and warm for water aerobics class. Changing room, including private cubicles, showers with good quality shower gel. Staff very helpful and friendly. Cafe and drinks area. A very relaxing experience. There is an indoor swimming pool as well, which was being refurbished, but reopening soon (check). Gym etc. Plenty of car parking. Recommended.

   almost 3 years ago

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