One member of staff at the paid online queue at one of the busiest times of the year, twice I have tried to pick up my item, Argos are having a laugh
They didn't give me everything I ordered from an online collection. I spoke to the customer service team who advised I return to the store to get my item. I travelled to the store then they didn't hand it over as they said I have to return a box that they mistakenly gave to me. Now I have to spend more money to travel back to the store with a box of heavy weights to exchange it for what I actually need. It wasn't a very smooth transaction to say the least. You would think they would help the customer in some way when they make a mistake, but they don't. Nice little consumer rights violation from Argos, cheers!
Ordered an item in store at self service till, paid for it and stood near the collection desk to wait for my item. Turns out it's placed like a click and collect order where you then have to go to the till, get them to scan the receipt for the order to process. What a daft set up. Completely defeats the purpose of using the self check out tills. Sort it out argos and stop causing unnecessary hassle for customers!!
absolute disgrace, today I went in to return a pair of headphones and instantly denied a refund!! I then challenged the manager helen about it (with respect) and questioned her on the policy’s in store (which they had none in store in sight at all) and she still had refused even though the product still has 30 day return warranty on it and she had started recording me and my 14 year old nephew and called the police even though I had done nothing wrong except educating her on their own policy. not to mention they have written on the receipt aswell saying “return denied” and leant on the box whilst writing it therefore it has dented the box and the receipt had been vandalised. Not very happy argos, Sort it out!
A great shopping experience here. You go in, check stock of item you want (usually in stock), place order, receive item and leave. Hard to come by a pleasant and simple buying experience nowadays. One thing annoys me though is finding my way through the crowds of customers coming from Currys to buy here instead.
Bought a plush Blippi for my.little one for Christmas. So disappointed. Blippi would not talk at all, so we took the battery case out, in was all corroded. When we opened it inside the batteries where corroded. We cleaned it and let it sit for a few days. All very annoying for a wee 3 yr olds Christmas present.
The last few items i bought were opened & re-sealed with the packaging ripped. I also got a "brand new" game for the switch at retail price where the actual case was cut on the back.
Absolutely disgraceful, ordered online and a message arrived instantly that an item is ready for collection, went all the way from banbridge just to find out that a systems is down and item will not be given to me, asked for the item to be delivered as I'm not going to drive there again at my cost, I have been explained that I have to cancel the order then order it again and pay for delivery, staff absolutely clueless and unhelpful, didn't gave me any time frame when systems will be ruing again, will not buy from argos again, done with them. Why do you let people order from the store if the orders can't be fulfilled.
Very upset with my last order, took 2 weeks to receive a fridge and it came damaged, I for a replacement they said would take another 2 weeks so I've asked for a refund and I was told that it would take 30 days. End of the story not buying here anymore
Product delivered faulty. Returned to store and they don't have a replacement. Got a refund, but not of delivery. Seems odd, not the customers fault the goods arrived faulty or they have no more yet the compnay still profit from this? Will not be using Argos again.
Argos Craigavon is located at 1A Rushmere Shopping Centre, Craigavon BT64 1AA, UK
You can contact Argos Craigavon at +44 345 165 7803
You can find directions to Argos Craigavon by following this map link