Sunrise Medical Practice And Clifton Student Services

Reviews

1. Charlotte J ★★★★★

   Was really nervous about having a blood test today, but the lady who did my test (Suki) was so lovely and put me at complete ease, the most easy blood test I’ve ever had :)

   almost 3 months ago
2. Kay Matthews ★★★★★

   Had a very good phone appointment with Dr. Navya; she was empathetic and understanding.

   almost 3 months ago
3. kelsey more ★★★★★

   I registered with this GP surgery in September when I started university. I was unsure about registering due to the bad reviews. The doctors and nurses have been excellent with both physical and mental health. The reception staff are always lovely. I’ve always managed to get same day appointments when calling at 8:30 and it never takes long to get through.

   almost 2 years ago

1. Kaitlin Howard ★★★★★

   I’ve been a number of times and every time the doctors, nurses and receptionists have been super helpful and kind to me, making sure to get second opinions when necessary to be sure of a correct diagnosis. My last doctor sent me texts with more information on managing my illness so that I could remember everything. When I had to be fast-tracked to QMC they sent all of my documents over so I didn’t have to wait (in the 4 hour a&e queue) and this also saved a lot of time for the staff there too. The only issues I do have is that in terms of phone answering / trying to book appointments, it’s does usually take a while so I would advise to call as early as you can.

   almost 2 years ago
2. Tori Mayall ★★☆☆☆

   Horrendous communication skills here. I was on medication from my home hospital and needed a repeat sent out, they took almost a month to dispense it because first they said "call when you've ran out" and then when I tried to show them my prescription straight from the hospital, and had the hospital on the phone with me, they refused to listen to me and were trying to change my treatment plan without my consent. Only getting two stars because some of the GPs have been nice. But one tried putting me on birth control for debilitating cramps instead to doing any examination at all. Some of them can't do their job well or kindly and I can't wait to leave.

   almost 3 years ago
3. K ★☆☆☆☆

   Please, if you’re a new Nottingham Trent Student, don’t sign up for this practice. I did because it’s encouraged by the uni but after my first year I changed back to my practice at home because of the several terrible experiences I had. I was told by the first doctor I saw that I should come off antidepressants and that half an hour of exercise equaled one pill. When I remained on them, I had to waste my time and everyone else’s by going in every month to have them prescribed, instead of being put on repeat prescription like I normally was at home. Another time I left in tears after being spoken to like a five year old by a different doctor who gave me a condescending demonstration about the tonsils being ‘the soldiers who guard the throat’ when I just wanted to be told if I had tonsillitis or not and given some medication. He didn’t even look at my throat and then told me I had to go because the session was over. Myself and others I know had trouble with prescriptions not being put through properly and then not being called back by the practice after being told they would sort it. Save yourself the trouble and avoid this place completely. Something should be done about this and all the ‘sorry about this’ replies are useless.

   almost 3 years ago

1. Tyler Hayman-Harrison ★★★★★

   Really caring & understanding for both mental health & physical health - very rare to have someone who is as thorough on both sides. Helped not only with prescriptions, but was there to listen to problems and work through them with me. Couldn't say thankyou enough

   almost 3 years ago
2. Jacob Macaree ★★★★☆

   I booked an appointment. Looked on Google for where exactly this place was. Saw the reviews for the place, I got very worried and close to cancelling my appointment. However, I wanted to go and experience it for myself. Booking was quick and easy. Had no hassle. This was booked over the phone though. Might be different via email or in person. I got there. I checked in. I sat down. Nothing unusual yet. It is now my turn. The doctor I had was kind and understanding. I left with the prescriptions that she signed off on. Honestly, I think half the reviews on this place is BS, or there is multiple variables in play that I did not experience.

   almost 4 years ago
3. lil bean lottieツ ★★★★★

   I was really, really worried about going considering all the reviews. However I urgently needed to be seen and didn’t want to travel home for 2 hours so I just went with it. The nurse I had was lovely, listened to all my issues with my eczema & my contraceptive pill, prescribed all medication I needed and helped me switch pills with ease. She also recognised I needed to be seen by a doctor who was also amazing, helped with the medication I needed and gave a thorough second opinion.

   almost 4 years ago

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