I called and left a message about what service we wanted and my contact details, however three days later I still haven't had a call back?
Fantastic, brilliant, highly recommended I can not recommend Shelton's (Bulwell) enough! We used a different solicitor for our sale and after a previous property fell through we used Shelton's for our new purchase. They were amazing, the sellers solicitors were absolutely awful working at a snails pace, when anything was sent Heather dealt with it immediately to speed up our side of the process, we were let down by the sellers solicitors unfortunately. If you emailed Heather for an update or anything you would get a response very quickly (within 30 mins) and even if she was off someone else takes over- you do not get this with other solicitors trust me! If you are moving you will be in good hands use this firm we were so happy with the service. I would definitely recommend and will use for future legal services. Thank you Heather for everything I just wish other solicitors followed your example!
I had my will updated and I used Shelton’s solicitor for this and they were absolutely amazing. I have made them the executor of my will as the trust in their service made the decision so easy.
Called in today (Mon 04/11) to see about getting a signature witnessed on some forms following the death of my mother. The woman on reception is quite possibly the rudest person I have had the misfortune to deal with. Terrible attitude as if I was disturbing her day and when I enquired about what I needed I was simply told, very bluntly, we are at capacity, we can't help. Then turned away and proceeded to carry on with her typing. If this is the level of service you get from Sheltons I suggest you look elsewhere.
We used Liz and her team for conveyancing and they were fantastic. Would certainly recommend to anyone buying +/- selling. Very efficient and communicated extremely well throughout the entire process.
Very helpful and pleasant staff also don't charge excessive prices.
Poor customer service. I rang them 2 days on the trot and was told they'd get the correct person for the job to ring me back. Nobody ever did so I went elsewhere
Recently I moved house and used Liz Collins and her team for conveyancing. Liz had all my legal documents & searches completed in 6 weeks which was very efficient. We were in a chain which involved lawyers at the bottom of the chain not been very responsive. Liz continually chased and was responsive throughout, and from a point where it looked like the chain may collapse, Liz offered good advice and we managed to pull a rabbit out of a hat. I'm not planning on moving again for a long while, but wouldn't hesitate to use LIz and her team again.
Extremely poor customer service and abysmal complaints procedures. Would never choose to deal with them again after they turned the experience of buying my first property into a complaints procedure nightmare that has lasted for months. Accused me of slanderous things that were completely untrue in an attempt to dismiss my complaint. I would hope that no one ever has such a shoddy experience with working professionals as I've had over the last three months with Edward Hands & Lewis and especially Paul Stubbs.
It'd by 0 stars if this was an option. I think this statement sums up the company - If I moved house again and this company offer the conveyancing for free I wouldn't use them. If you want one of the biggest purchases of your life ruining, go ahead and use them...
Sheltons Solicitors Bulwell is located at 299 Main St, Bulwell, Nottingham NG6 8ED, UK
You can contact Sheltons Solicitors Bulwell at +44 115 955 3444
You can find directions to Sheltons Solicitors Bulwell by following this map link