Rickards & Cleaver

Reviews

1. Sue Nelson ★☆☆☆☆

   Extremely poor service, communication almost non-existent from Liz. We used them through Will Aid scheme and have no Will from them (even though donated) and have since had to go elsewhere. We offered to pay more costs if slightly more than what would be covered by Will Aid, though our circumstances aren't particularly complicated. They repeatedly failed to return calls, answer emails, even polite courtesy seems too much. I'd avoid at all costs, absolutely do not recommend, terrible company.

   1 month ago
2. Always Impartial (Impartial Reviews) ★★★★★

   We were very lucky to have Mark in our corner for a recent property sale/purchase that wasn't as straightforward as most. From sorting out a previous poorly drafted Trust by another company, to saving us 5 figures in stamp duty, along with putting up with our numerous emails as we panicked our way through the procedure, Mark's assured professionalism and calm demeanour helped more than I can put into words in this review. Mark was also extremely thorough, picking up on certain things and advising upon them, preventing future pitfalls. An absolute credit to his profession, and no hesitation recommending the services of Mark and his always helpful secretary Beverley. On top of all that, the entire staff from reception upwards are always so friendly and welcoming, it's no wonder this company has such a great reputation. Huge thanks to Mark & Beverley for guiding us through such a stressful procedure, and going the extra mile and then some in not only dealing with the whole thing, but accomodating our elderly disabled mother and making her visits easy and comfortable.

   almost 2 months ago
3. Laurel Sey ★☆☆☆☆

   Solicitors who fail to respond to communications. They paid some of the benefactors a while ago and constantly ignore or make excuses to others

   almost 3 months ago

1. Labbulabs Labs ★☆☆☆☆

   Avoid this place absolutely disgusting allowing the sellers to still be in my property after completion! Very unprofessional

   almost 5 months ago
2. Ian Castledine ★★★★★

   Great experience, Liz sorted Wills no fuss, great price, no pressure and good communications. Great service for money, plus Liz was helpful on a few other matters that came up even though she wasn;t acting for us. Traditional solicitors who I will use again when needed.

   almost 3 years ago
3. Neil Shaw ★★★★★

   Excellent professional service. We were kept informed throughout the purchase of our property. The courteous manner we received from our face to face meetings with Mark, Beverley and Penny were exemplary. We would have no hesitation at all in recommending them. Try them. You won’t be disappointed.

   almost 4 years ago

1. Coz T ★★★★★

   Really friendly helpful staff, very welcoming and made you feel at home. I made a few changes to my will and everyone - the reception staff, the admin staff and Liz were always accommodating and always kept communication open during this process. I would fully recommend these solicitors.

   almost 4 years ago
2. Emma Lee ★★★★★

   I just wanted to express my sincere gratitude for Mark and Beverley at Rickards and Cleaver who assisted me and my partner with out latest house purchase. I feel the level of communication, professionalism and support received by both colleagues is exceptional and they show genuine care about their clients. They were responsive to all my questions and emails and provide accurate information right the way through the purchase, keeping us updated and informed along the way. The negotiation and sale process had some unexpected complications imposed by the seller, and the team handled it professionally and expeditiously given the tight time constrains for exchange and completion. Very efficient and personable, a firm that truly does care about their clients they were available right down to moving in and even supported us get through a last minute hold up of the seller delaying releasing the keys. I have used the services of Rickards and Cleaver with my last two properties purchased, as they came highly recommended by several of my family and friends for their experience and expertise and I will be continuing to use their services for many years to come and would highly recommend to anyone looking for a firm who truly cares for their customer. . Many thanks

   more 6 years ago
3. Robert Collar ★★★★★

   Amazing service. Never dealt with a company before who were so willing to go the extra mile for us. I asked Rickards and Cleaver to deal with my mum's will and Liz went out to Hilton to see her. She was lovely and put her at ease straight away, talking her through the options and explaining the process to her. Nothing was too much trouble and everything was completed with the minimum of fuss. I have already arranged for Liz to update my own will and also to visit my sister, as she needs some specialist estate planning and trust advice. Cannot praise them highly enough.

   more 8 years ago

FAQs