Stokke Store London London

Reviews

1. Daniela Manevska ★★★★★

   We recently purchased a car seat from another retailer and the base from Stokke Store London. Unfortunately, the car seat we bought elsewhere turned out to be faulty, which caused some installation issues. When we reached out for help, Shaan at Stokke Store London went above and beyond to assist us. He personally came to our home to inspect the issue, took full ownership of the situation, and handled everything with the utmost professionalism. Despite the fault being with a product purchased from another company, Shaan took it upon himself to ensure everything was properly sorted out for our convenience. His knowledge, dedication, and genuine concern for child safety were exceptional. Shaan’s proactive approach and willingness to help made a stressful situation completely hassle-free. We are deeply grateful for his outstanding support and cannot recommend Shaan and the Stokke Store London team highly enough. A truly five-star experience in every respect.

   almost 9 months ago
2. Asmaa Benomar Yemlahi ★★★★★

   Such a great service! We got the stroller just within 2 days of ordering. I definitely recommend getting in touch with them before trying to buy anything from the brand somewhere else.

   almost 11 months ago
3. alexandru macovei ★★★★★

   We recently purchased the Babyzen Yoyo stroller and couldn’t be happier with both the product and the service we received. The stroller is incredibly practical, lightweight, and easy to fold — perfect for travel and everyday use. Our baby seems very comfortable in it, and we love how compact it is when folded. The delivery was fast, and the item arrived in perfect condition. Communication with the company was smooth and professional throughout the process. We highly recommend both the stroller and this company to anyone looking for quality and reliability!

   1 year ago

1. Sheilla rose Laurente ★★★★★

   Very helpful staffs specially the one who did the virtual tour (Ana). Ordering items went smoothly she provided all the details of the items that I am interested including their prices and discounts. She also help me amended my order. Lastly, the delivery is very efficient. Item/s can be received the next day. Overall, it’s really pleasant to shop with them. Thank you so much again for your help. Hope you have more promotions in the future.

   1 year ago
2. Denise Wilson ★★★★★

   Customer service were so helpful. I wanted a high chair to match my oak dining table. This will last from birth right up to an adult seat. I didn’t want a big heap of plastic. So happy with how well it matches. The delivery was also super quick.

   almost 2 years ago
3. Syeda Begum ★★★★★

   I did an online order and used the WhatsApp service before completing my purchase. I had some issues on my end and had to make some changes to my initial order. I received an exceptional service. The team responded to my queries quickly and were extremely helpful. Thank you for providing such a positive experience. Would highly recommend.

   almost 3 years ago

1. E L ★★★★★

   Wow, what fabulous customer service!! I needed an additional accessory for the pram prior to a holiday and as usual had left it to the last minute. I found the item listed on the website, which was listed as being likely for delivery in 5-10 working days. I posted a note in the order and received a message almost immediately reassuring me I would receive inside the 5 days. Sure enough the goods arrived inside the window. I can't praise you enough. Thanks to all involved.

   almost 3 years ago
2. Dani Devesa Derksen-Staats ★★★★★

   We were very interested in some of the Stokke products because they look very well designed and built. It was great though to be able to go to a physical store to see them in person and confirm that they’re in fact great products. The staff at the Planned Chaos store was incredibly helpful and friendly. They showed us around, explained some of the products we were interested in, how they work, and some other options and accessories. We felt reassured that we were buying what we needed and that we had a place to go for questions and support if needed. They had most of things in stock and they helped us bringing everything to the car we had parked in Westfield’s parking. The few things they didn’t had in stock, we received them short after at home. I totally recommend paying them a visit if you are interested in Stokke products, instead of just buying them online, if you can.

   almost 4 years ago

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