Co-op Food - Bristol - Coronation Road Southville, Bristol

Reviews

1. Cooking ★☆☆☆☆

   MY WORST EXPERIENCE IN A GROCERY STORE. COUNTLESS OF TIME AS I PRESSED THE HELP BUTTON THE STAFF MEMBERS WILL IGNORE YOU AND PRESS THE OK BUTTON AS IF THEY FIX THE PROBLEM. FIRE THESE PEOPLE WHO HAVE 0 SOCIAL SKILLS AND ARE SCARED TO HELP COSTUMERS. I HAD TO WAIT 10 MINUTES JUST TO GET HELP. THE GUY ON THE TILT SAW ME IN DISTRESS AND LITERALLY WAS JUST STANDING AT THE TILL DOING NOTHING. THE STAFF KNOWLEDGE ABOUT THE OFFERS IS SO BAD THAT THEY WILL MAKE UP LIES OR AVOID THE PROBLEM (they even had the audacity to tell me that they too don’t know it). AT THE END I HAD TO PAY FULL PRICE AS I DIDNT WANTED TO WAIT ANOTHER 10 MINUTES FOR HELP. THE MEMBERSHIP COSTED 1£ BUT I REGRET BUYING IT AND FEELS LIKE I SHOULD BE COMPENSATED FOR THIS AWFUL EXPERIENCE.

   1 year ago
2. Kevin Batty ★☆☆☆☆

   Countless times I've had to walk around the store looking for someone to approve my items at the self checkout. Multiple checkout staff have been rude when left to wait for nearly 5 minutes at the self checkout. Is a simple 'i'll be with you in a moment' difficult. Had the audacity to be abrupt with me when I asked for assistance after minutes of waiting. Serious lack of customer service skills at this place. I've also seen people steal many times, no wonder when no-one is at the front of the shop more often than not.

   1 year ago
3. Dec Geater ★☆☆☆☆

   Whenever I go into this store, alone or otherwise. The security guard who happens to be from a less advanced culture of the world, has bought those values into the store and continues to stare both me and my boyfriend down as if we are thieves. When confronted, he looks down at the floor in guilt. Assimilation is a wonderful thing.

   1 year ago

1. R M (Nae Sporran) ★★☆☆☆

   Handy place with a good selection of beers and ciders. Don't expect anyone to man the tills or to come and sign off your alcohol purchases at the automatic till. You have to track them down and ask. When you finally do find someone they are so dumb they sell you a Euromillions for Friday when you ask for a Lotto for Wednesday.

   almost 2 years ago
2. Ben Parkins ★★★★☆

   Very friendly staff and nice hot pies and pastries and hotdogs. It would of been a 5 star review but stock always runs out fast and some items appear in store then disappear, never to be seen again.

   almost 4 years ago
3. Susan Marshall ★★★★★

   Staff always very helpful, polite, and cheerful. A pleasure yo shop here. And although comparatively small, holds a good range of all foods.

   almost 4 years ago

1. Mark Woodland ★★★★★

   I visited this place on Sunday 1st December 2019 in the afternoon. Recently completed and opened. I found this place quite interesting compared to the Co-Operative at North Street, Southville. It takes up the entirety of commercial units at the base of an apartment development where a former garage and car showroom was located for many years. The décor blends in nicely with the development. You can’t see into the building through the windows unless at the entrance as they are obscured by artwork. To eliminate graffiti that was on the shell before the units were fitted out, they have been partially painted but in a darker colour than the natural stone like facing. The layout is wide and easy to navigate, little problem I expect for trolleys, pushchairs and disabled. Much of the items available are in cabinets, frozen or refrigerated with doors which is a nice touch. The first impression is a greater amount of frozen and refrigerated items than North Street. The place is spotless of course and everything easy to find. There are a number of self-service tills, but they are all Card Only. So, if Cash you would need to go to a manned till at the end near the entrance. Most curious as many people still use Cash. The usual Co-Operative items are available and at the normal prices and quality so no different to any other. There are again at times a number of bargains available to offset the typically higher Co-Operative prices albeit some items are the same price you will find elsewhere. The trolleys are kept outside in a trolley park which I find most curious, why not inside? Weather and theft come to mind. I don’t know the purpose of the rack next to the entrance either, to park cycles? Baskets are inside anyway. There is limited parking outside in marked bays for loading only. For 3 cars at most. It is in a nice location to be easily reached on foot and for anything that can be carried in bags from all along Coronation Road. Which is its selling point. Not really one for a vehicle to load up on a regular basis in my view. A good first impression though but with some reservations as mentioned. I would still recommend it 5 stars as the member I dealt with was most pleasant.

   more 6 years ago
2. Tanya Mayne ★☆☆☆☆

   Opening times of their newly opened shop are wrong on the website. Your hours state 7am til 11pm daily however after going to your shop at 10.10pm your shop was shut with shop opening signage differing to the Co-op website for this store. Its only been open 2 days so a bit poor that something like opening times weren't checked.

   more 6 years ago
3. Andrew Viney ★★★★☆

   Handy shop selling all the essentials.

   more 6 years ago

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