Oak City - Now At Furniture World Redruth

Reviews

1. Mercedes Green ★☆☆☆☆

   firstly I am not rhys. I am Mercedes. I spoke with u on the phone only once the other day and you was extremely rude and your customer service skills were very poor. If you would like to publish the report of the sofa from the technician from the first visit we will all see he claims the sofa was broken on delivery. the feet was never supplied on delivery and a few technician's we finally find out that they should have been their. so obvious!! that even your own technicians could not see the problem?. anyhow after speaking with you, on a recorded phone call you stated that the feet would not need drilling in but only screwing? and now after they don't screw as theirs not any holes for them, you now say they need drilling. this is just one example of your shabby company. please whoever reads this steer clear. this is a review written by hard working honest people.

   almost 2 years ago
2. Mercedes Pryor-green ★☆☆☆☆

   sofa was delivered faulty Very rude customer service ( could do with a lesson in customer service) speaks over you continously and hangs phone up. refusing to take accountability for any damage and missing parts and blames the customer. steer clear of this company, absolutely shocking!

   almost 2 years ago
3. Jane Slater ★★★★★

   I ordered a set of living room furniture, only 2 out of 3 items received. I contacted customer services and within 48 hours my 3rd item was delivered. Very efficient and helpful on customer services. As for the furniture it’s a lot lighter than I expected but even so I love it, looks amazing in my living room. I would not fault it one bit

   almost 5 years ago

1. Ian Robinson ★★★★★

   Fantastic customer service and a pleasure to order from. Furniture delivered on time as promised. Will not hesitate to use Oak City again.

   more 6 years ago
2. Antony Furia ★☆☆☆☆

   Transportation Company are pretty useless. Get told your package should be with you by 8pm. At 8.30pm. you get a message that it’s going to be late within the next three days. I lose a days work through inefficiency.

   more 7 years ago
3. Luis Mendes ★★★★★

   Bought a XL TV unit, side table and nest of tables for living room, service and communication was excellent as was the price, packaging and delivery; above all this is the quality of the units which are second to none and really solid, we are really happy we took a chance buying online without seeing them and would not hesitate to recommend Oak City to anyone looking for good quality furniture, most excellent!

   more 8 years ago

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