Bay Vet Group - Paignton

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Reviews

1. Colin Davey ★★★★★

   we could not be happier with bay vet paignton.everyone we dealt with was kind caring and helpful.the vet gave me some helpful advice.charges were very reasonable and fair.no pressure to purchase pet insurance as has been the case with other vets in the area who are owned by big companies.bay vet is a small independent local vet,who put the care of our pets above that of making huge profits for share holders.thank you to everyone for the excellent care and support.would recommend to anyone

   almost 6 months ago
2. Lisa M ★★★★★

   The 4 dogs we've taken to Bayvets Paignton over the years have been very well looked after by all the VETs, nurses and reception staff. Even when we have had to reach that awful decision at the end of their lives I cannot say how caring and understanding the staff were - they are used to us bawling our eyes out now! Thanks to an amazing team XX

   almost 6 months ago
3. Jane Sanderson ★★★★★

   Thank you , this is 5 Star + . Rosie is a compassionate professional and thorough Vetenary. This is quality service . Your pet is in excellent hands .

   almost 3 years ago

1. Judy Priestley ★★★★★

   Such a Welcoming Surgery ! both Phoebe and Tessa were calm and treated with Kindness and patience and....They did enjoy their Treats ! Thank You !

   almost 3 years ago
2. Patricia Heywood ★★★★★

   Bay vets are most definitely the very best vets in my area (Paignton). I was with my previous vets (silverton) for 21 years and they don’t even begin to compare to Bay vets. I’m so pleased I’m with Bay vets and will stay with them. They are professional, skilled but also kind and caring. I wouldn’t go anywhere else and I’ve owned dogs/cats for 72 years so I’ve been to many vets in that time. If you are thinking of transferring to them don’t hesitate, they are amazing! I can’t speak highly enough of Bay vets.

   almost 3 years ago
3. Miles O ★☆☆☆☆

   3 weeks ago when finding our 8 year old chow had a terrible bloated stomach we initially went to bay vets near st Mary church as they were who we used to get our litter of puppies vaccinated and chipped, but when we got there they sent us to Paignton because they said they didn’t have pain relief for him. We drove to paington and I frantically YouTubed videos of treatment for bloat. I found a video which said to lay the dog on his back and rock the dog from side to side which I did a couple of times and by the time we got to Bay vets he was able to sit up and was drinking water. We arrived and I carried him in panicking myself but he was such a calm and amazing dog he made no fuss so we sat in the waiting area for over half an hour with the staff discussing how we would pay the estimated £2500 bill. Eventually we went into a room with a vet who took a look at him and I happily agreed to the £80 charge per X-ray, the vet send me back to reception to sign the paperwork where they agreed the payment plan for the worst case scenario (£1000 today and £1500 within 2 weeks) even though nothing had yet been done. Then waiting in reception I over heard the ladies talking/laughing about someone who was coming in thinking his bill would be £300 when in fact it was going to be £800. My dog then started making a horrible noise so I asked to go in and see him but they wouldn’t let me, they said we should go and wait for a call. Just over half an hour later they called and said they were doing cpr but that it wasn’t working and did we want them to continue. Xavi spent 45 minutes in Bay vets without any pain relief and died scared and alone, and at no time did they attempt the same procedure I had found on YouTube. 3 days later we received a condolences card reminding us to pay the outstanding bill. There was one kind lady who put some of his fur in little bags for my children when they said good bye to him but I will never forgive the heartless attitude of this money orientated veterinary practise. See you on the other side

   almost 4 years ago

1. Isabel Riquelme ★★★★★

   Everytime I have gone seeking your help with my four-legged family , you guys have been friendly, compassionate, professional, caring, dedicated! Isn't this what it should be? Of course, so on behalf of my furry family and WOOF Meow

   more 6 years ago

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