Groups of fully grown adults, mixed with groups with young children, should not be sharing the inflatable aqua park in the same session, totally unsafe. It was like throwing your kids onto the pitch during an adult rugby match. We were a group of five adults with five children aged between 6 and 11 for a birthday party. 2 of the lifeguards were speaking so loudly amongst themselves during the safety brief that the quietly spoken instructor could not be heard. During the session there was a small group of younger adults who had no regard for anyone else using the water park. Charging around and launching themselves over the top of quite terrified 6 year olds trying to balance and stay upright themselves. The lifeguards were a little unfortunate on this day as this group were particularly unaware of themselves and were frankly, a sandwich short of a picnic. The issue I have is by the time the lifeguards noticed and did something about it, this group had already shoved me in while assisting my kids around the course and then repeated the action. The lifeguards had to watch them like hawks from then on and it just made it a poor experience, with significant risk of injury. I explained this the following day and a refund was agreed, however this took 5 weeks to action, multiple emails and calls had to be made to follow up to get the refund. If the changing rooms had some privacy for males and females alike and if a family session was available for U12s for example, this would improve the offering. Adult groups need to be separate to young children or controlled in a far stricter way.
Contacts & Location
π Address: St. Columb TR9 6DE, United Kingdom
π Phone: +44 1637 882420
π Website: ariaresorts.co.uk
Photos
Reviews
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Shaun King β ββββ
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Sutty's β β β ββ
Great inflatable setup, enjoyed going over all the obstacles. There were however two massive negatives to the experience. The menβs changing rooms were closed & the staff stated the ladies changing rooms should be used as a unisex changing room even though they were open plan with no cubicles. The other negative is the website gives no indication for how busy the slots are, we unfortunately ended up in a very overcrowded session because of thisβ¦
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Derek Selby β β β β β
Great place to try water sports, we did paddleboarding, but each activity has to be paid for separately which can work out a bit pricey. That said, they provided wet suits at no extra charge and the instructors were helpful.
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ROB BROOKS β β β β β
Tickets for this can either be purchased online or at the cafe attached. Pre-booking is highly recommended. They have a tow line which will pull you along in rings like we did, or I assume they do "wakeboarding" as there are ramps there as well. There is a decent size inflatable assault course there as well. Life vests and helmets provided, small charge for wetsuits if I remember correctly. Cafe, does tea, coffee, soft drinks, ice creams. But pricey, but as expected for where it is. Small car park nearby.
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penny Wright β β β β β
Been swimming there every day now for a few weeks, the monthly fee is reasonable, and the staff are always helpful and friendly. Elle has been so helpful, I took my 2 year old granddaughter there today,and Elle provided us with a few floating toys,and made my granddaughters first swimming session a successful trip! Going back tomorrow.
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Hayley Williams β β β β β
Kids had a brilliant time on the flow rider this week. Well worth a session if you are staying at Retallack.
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Samantha Ward β ββββ
The course in the pictures in completely different to what it is. Beach cafe was closed although it states open. No clear signs of where to go or parking. No happy with it as its very mis leading. Small course and false advertising
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G4ry SGT β β β β β
Fantastic staff at Flo Rider session. My 14 year old daughter was booked in for a public session. Never surfed before and is not very confident. Staff were very professional and supportive. Well worth the money. A full 5 stars.
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Carl Tennant β β β ββ
For water lovers and those wanting to have fun, this place is well worth a visit ... i would recommend you book in advance, all equipment needed for the session is provided along with changing rooms and hot shower. Park has plenty of stuff to go on however and my only complaint would be the amount of bird droppings on the equipment.. the team cleared it up, in a fashion.. needs attention as could start to look a bit dirty and tired.. looking beyond that, I would definitely recommend, lots of fun. Bar serving alcoholic soft hot drinks food also on site ..
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Abu Yousuf Rashid β β β β β
The water activities are really fun! A mixture of slides, a trampoline, climbing domes and frames, obstacles courses, a hamster wheel and a swing make up the majority of the inflatables on the water. Really worth the experience! The staff are also friendly and professional, with adequate parking nearby. No swimming expertise required, although some upper body strength would be good for body hoisting.
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FAQs
What is the phone number of Retallack Water Sports?
You can contact Retallack Water Sports at +44 1637 882420
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