Eggette's Kitchen

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Reviews

1. cannie johnson ★☆☆☆☆

   service used to be good when i was a regular in the summer, took a break when the cold hit and had come back to see if anything new was added. not sure if management or staffing was changed or whatever but the waffle was served cold and my drink wasn’t mixed very well, the texture was unpleasant and the tapioca was hard. won’t be coming here anymore as everything has changed especially all the specials they used to have. the working counter behind the till where they were making my drink looked quite unkempt and grimy, which would be acceptable if it was crowded and busy but it was just me in the shop.

   almost 2 months ago
2. Ella ★★☆☆☆

   I’ve come to here a few times with my friend and we’ve loved the food and drinks. HOWEVER it takes forever to come out. we went recently and I would have understood if there were many orders before us, but we were the ONLY ONES in store and waited 30 mins for 2 drinks. How is that possible!? After waiting that long we then found out nothing had been mixed. We had a clump of biscoff at the bottom that hadn’t been mixed in, alongside the straw was far too small for the cup. I don’t understand how a drink can take over 30 minutes to make and NOT BE DONE WELL. Would no longer recommend this place, waste of money. Very disappointed.

   almost 4 months ago
3. Maisy Family Videos ★★☆☆☆

   Just been to this shop twice in one week and spent in total over £50 but today went in with eldest daughter and son, ordered 3 drinks they made 4 and pointed this out politely, but refused to refund me. They kept saying I ordered 4 drinks when I ordered 3 there only 3 of us. So I will never step back in this shop again. They have now lost out from me

   almost 6 months ago

1. Fong ★★★★★

   Eggettes is such a gem in Keele! The bubble tea tastes amazing—easily some of the best I’ve had. The shop is cozy and full of adorable decorations, making it perfect for taking photos while you enjoy your drink. It’s a great spot to hang out with friends or just relax. The staff are super friendly and helpful, especially Jesslyn Yeom, who went above and beyond to make our visit special. Plus, everything is really affordable. Highly recommend checking it out!

   1 year ago
2. SM ★★☆☆☆

   Visited at about 530ish this evening. Ordered a bubble tea and a bubble waffle to take out. Whilst i was there, i noticed there were 3, what seemed like children, working behind the till. Ordered my bubble tea, then enquired about the waffle cone as I've never tried one before and thought it would nice to try one - I started enquiring about it and then decided to order to which the lad seemed hesitant? To let me order it. Nevertheless, he put it through. They were laughing and joking and didn't really seem bothered about being professional around customers. One of the workers apparently was 'hiding' - I think they were messing around, but when you have customers to serve, I think a certain level of professionalism must be displayed. Had to wait about 10 mins for it all, which isn't an issue. However, throughout my wait, I had to listen to the 3 of them laughing and joking around quite loudly. The waffle - I have attached pictures. Was served to me in a brown bag. When I was given it, I asked, does this not come in a cup? And I pointed to the poster behind the till to which the guy serving me said, yes but the girl decided to put it in a bag. At this point, I was so annoyed that I just left the shop. Half the Nutella was all over the bag? I couldn't eat it and had to wait until I got home. Tried the tea when I got home too, it was so bitter I couldn't drink It and by this time it was 6pm so I couldn't go back as the shop was closed and quite frankly I didn't feel like it either. I ate the waffle but had to bin the tea. Bitter is really an understatement as to how bad it was. I'm not impressed at all. I've had bubble tea from here in the past, and it was really nice I had no complaints. Today, however, I'm really annoyed. Wasted £10. Don't think I will be back here in a hurry. I suggest management deal with the staffing issue and maybe go through some customer service training with them. I dont mind them having a laugh and a joke but I think a certain level of decorum should be exercised in front of customers.

   almost 2 years ago
3. jammiedodger235 ★☆☆☆☆

   Massively overpriced for the cup size you get, very greedy establishment

   almost 2 years ago

1. Adam Ellis ★☆☆☆☆

   I've tried to order twice from this place with just eat yet both times they have not accepted my order. It says that it's being processed then about 10 minutes later it says sorry this establishment isn't taking orders at the moment, even though it did when I placed the order. Well annoying to say the least.

   almost 3 years ago
2. Beep Boop The Jilbabi ★★★☆☆

   The bubble waffles are really nice but the milk tea tastes plain like water and the tapioca pearls have no flavour, they are just chewy. Also, the shop is practically never open and they don't have proper opening times. The bubble waffle are nice tho.

   almost 3 years ago
3. Jont Perkin ★★★★★

   Delicious bubble waffles and boba tea. The strawberry dream bubble waffle (pictured) was a work of art...but not one that lasted long as it was so delicious!

   almost 3 years ago

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