Morning staff useless leave you waiting to pay for 5 mins or more while she had a gossip with her mate this had happened several times now
Constantly smells bad (like a pet shop) even though they don’t sell pet food.
Every time I go into this Morrisons, the staff have no customer communication and walk around miserable all the time. This isn’t just one member of staff, it’s everyone I see when I go in. Very poor customer service.
A convenience store providing valuable service to the local community. Staff have always been most helpful and do their best in sometimes difficult circumstances. The Post Office can cause hold-ups but that is not the fault of Morrisons staff. I complained strongly to the Post Office powers that be when they abandoned the old PO counter and made it a single position on the normal counter but I was simply told the PO had made a decision and was not interested in my complaints. All-in-all this is a very good local store and we would be lost without it.
There is a man called Anthony who works at this shop who is just plain and simply exceptionally rude. He has been rude to my wife and I on several separate occasions. So much so I would happily avoid using the shop if it weren’t so convenient. If you ask him to use Post Office services he invariably makes a rude or sarcastic comment towards you and behaves like he is doing you a favour rather than doing his job in providing a service. I personally find him abhorrent and one of the worst customer service providers I have ever come across. He either wants retraining or needs to choose a more suitable vocation which is not customer facing.
Morrisons is located at 222 Congleton Rd N, Scholar Green, Stoke-on-Trent ST7 3HF, UK
You can contact Morrisons at +44 345 611 6111
You can find directions to Morrisons by following this map link