Ordered of the set menu and we was brought food that no one had ordered. When questioned the staff argued with us despite is having the email proof. We had 3 stakes which were burnt and dry and should have been rare. The venison certainly wasn't venison. The service was terrible and staff were rude. When we told them it was wrong all she said was dont worry about it. And then ealy hrs Saturday morning (0230) my partner had 5 missed calls and a drunken voice mail from the owner Lee. Screenshot evidence and the voice mail are avaliable if anyone would like them. We was very discreet in our complaints and had no interaction with any other customers so comment is clearly one of the owners friends and false.
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Reviews
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Craig Williams ★☆☆☆☆
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steve williams ★☆☆☆☆
.Not sure where to start. We arrived for a Boxing day meal booked weeks ago. The starters came to the Table as soon as we were seated. Should have started alarm bells ringing. It was not what we had ordered on the pre booking. The very young girls that served us were rude and started to argue with us. What ever happened to Respected ? So we put that to the side and moved on . Main course arrived almost instantly all Steaks were burnt . Please see photos. Again staff started to argue that all steaks are cooked medium unless otherwise ordered. Unbelievable attitude from the staff. I have always been asked " How would you like your steak cooked Sir " Not in this place. Turkey Burger again burnt. So I sent it all back and asked for the bill. we got a bill for £120 . For food not fit for a dog. And staff with no manners. AND THEN TO TOP IT OFF LEE THE OWNER CALLS MY DAUGHTER IN LAW 5 TIMES AT 0230HRS AND LEAVES A DRUNKEN MESSAGE ASKING HER TO CALL HIM.
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sharon williams ★★★★★
Had a meal here today, boxing day, and food staff was amazing. Was going to do 1 star for atmosphere but not due to staff but a table who spoke to the manger in the most horrendous way(i wasn't only table thought this). They wanted steaks rare but apparently they were over cooked. Today was pre order mine was perfect btw as on my pre order asked for steaks rare. So lovely young lady,manager, apologised and said will re do mains. But not good enough they argued about the bill and adamant not going to pay. An enjoyable meal from the hart was had. To the table who argued with the staff and has left a bad review (and his brother) shame on you. Also read your profile reviews on places you have been, seems like a pattern not a nice word. Thank u the hart meal amazing x
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Theresa hyde ★★★★★
We had a really lovely’ impromptu’ family meal early Friday evening. This pub is an understated hidden gem. The service and the quality of the food was excellent. The pubs got a lovely family atmosphere, however , there are quieter little nooks if that’s what you want which we did. We will definitely be returning very soon. Thank you Evie, Ellie and Maddie who looked after us xx
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wildimp10 ★★★★★
This place is fabulous! Very good value for money foods first class! Staff are friendly and professional. Nice warm atmosphere.
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Kiki La-Kryzsia Tokarzewska ★★★★★
Superb food! Excellent standard & service. Gluten free friendly- highly recommend
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Susan Kaufman ★★★★★
We've been meaning to go to the White Hart @ Hough for years and finally decided to 'just do it' today and have lunch. We'd had the emails telling us about the lunch menu and 'add a drink for £1' offer. We weren't disappointed at all. We received a warm welcome despite not having a reservation and were shown to our seat and given menus. I had the Scampi & Chips and my husband had the Gammon - both were cooked to perfection and served on hot plates (my pet hate is cold plates!). My husband was chuffed to see that Timothy Taylor Landlord was included in the deal and so had two while I had, what can only be described as one of the best cappuccinos ever. All in all, we were very happy with our lunch out and we will return again and try the Steak Pie.....
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Hannah C ★★★★★
I hired the barn at the White Hough for a baby shower today for 20 people and it was wonderful. Such a great venue and really well decorated. The food from the buffet was so tasty and there was plenty of it! Thank you to Helena and Mark for being so brilliant (especially since they are the new owners since Monday) would definitely recommend the venue and the pub in general for the food! Thanks again!
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Andy Savage ★★★★★
Charming pub. Super food. And friendly staff. We’re blessed to have so many good pubs in the area but here it feels personal. Highly recommended.
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Julia Robinson ★★★★★
This is a beautiful Pub and Restaurant, the food and service is amazing, what lovely staff they have
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FAQs
What is the address of The White Hart?
The White Hart is located at Newcastle Rd, Hough, Crewe CW2 5JS, UK
What is the phone number of The White Hart?
You can contact The White Hart at +44 1270 381353
How can I get to The White Hart?
You can find directions to The White Hart by following this map link