Brighton Dental Clinic

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Reviews

1. Renata Sobral ★★★★★

   I always have such a positive experience at this practice. The reception team is always lovely, especially Eugenia. She’s genuinely kind and always makes me feel at ease the moment I walk in. She really is a bright spot in the practice. My hygienist, Denisse DeCastro, is fantastic. I’ve had painful and uncomfortable experiences with hygienists in the past, but with Denisse everything is completely smooth and pain-free. Her technique is so gentle but thorough, and my gums and teeth have never been better. I also want to mention Daniel, the dentist I used to see. He was always excellent and I really liked him. The only reason I’m currently registered with an NHS dentist is financial, but as soon as I have a bit more flexibility, I fully intend to return to Daniel because he was brilliant. Overall, the whole team is kind, professional, and genuinely caring. I honestly couldn’t recommend them more.

   almost 2 months ago
2. Chris O'Neill ★★★★★

   I became a new patient of Dr Lynsey Crothers this year and I needed a lot of dental work. I have found Lynsey to be an excellent dentist. She explained clearly the best course of treatment for me and has provided a pain-free experience. Lynsey’s friendly, calm, professionalism has contributed to me experiencing more relaxing visits. Her communication skills are excellent. I would highly recommend Dr Lynsey Crothers and Brighton Dental Surgery whose staff I’ve found are all kind, helpful and professional.

   almost 4 months ago
3. Berker Erol ★☆☆☆☆

   I was a new patient at Brighton Dental Clinic and want to share my experience as a warning to others — don’t be misled by the ratings as I was. I had a 9:10 appointment with the hygienist, but due to a delayed bus I arrived at 9:18. While still within my booked time slot, I was refused treatment. I even received a call at 9:15 while already on my way, and by the time I stepped into the clinic in person at 9:18, I was told the appointment was cancelled and was charged a £30 “failed to attend” fee. The explanation was that the hygienist sessions are only 20 minutes and fully booked back-to-back — something I was never informed of in advance. On my previous initial assessment appointment, however, I had to wait more than 20 minutes for the dentist, which shows that the clinic does not apply the same strict standards to themselves. A two-way understanding should be the norm in healthcare, but sadly it wasn’t here. The practice manager, Gemma Ellison, handled the situation with a rigid and unsympathetic tone. There was no attempt to find a middle ground, reschedule without a fee, or use the remaining time — just cancellation and a fee I was charged automatically. Even obtaining a receipt for this became unnecessarily difficult. The whole interaction felt cold, transactional, and focused on money rather than care. My first evaluation appointment also felt rushed and very rudimentary. Overall, the clinic gives the impression of being profit-driven rather than patient-centered, which is enough for me to discontinue this clinic which I first visited only 2 weeks ago. This complaint is not about the £30, but about the punitive attitude and lack of understanding for a very reasonable delay. Future patients should be aware of how this clinic operates before booking.

   almost 5 months ago

1. Natalie Goozee ★★★★★

   I can’t recommend Brighton Dental Clinic enough. From the moment I walked in, I felt completely at ease. I’ve always been self-conscious about a fake tooth at the front of my mouth, it was discoloured and never quite right. Lyndsey really listened to me, explained all the options clearly and worked within my budget. I honestly didn’t think I could ever love my smile, but now I do! Also, a huge thank you to hygienist Victoria, who was so kind and attentive during what could’ve been a very uncomfortable experience. All in all, an amazing team and a fantastic experience!

   almost 6 months ago
2. Maria Scanu ★★★★★

   I had a wonderful experience at this dental clinic. From the moment I walked in, I was warmly welcomed by Eugenia, whose kindness immediately put me at ease. She is friendly and helpful, making the check-in process smooth and efficient. Dr. Lindsay is an outstanding dentist—extremely knowledgeable, professional, and attentive. She took the time to explain everything clearly and made sure I felt comfortable throughout the entire visit. The care and attention to detail from the whole team truly stood out. It’s rare to find such a combination of professionalism, warmth, and expertise. I highly recommend this clinic to anyone looking for top-quality dental care in a welcoming environment.

   almost 6 months ago
3. Lee Mac ★★★★★

   Superb practice! Ultra clean, Pristine, state of the art Dental surgery. Thank you Ladies and Gentleman, the whole Team – Dr Michael Fillery, Cynthia, Sophie, Esther, Emma and Reeya. Extremely welcoming, helpful and friendly staff. true calming and relaxed ambiance Exceptional customer service, especially as I’m an very nervous, anxious dental patient! Thank you BDC! Highly recommended!

   almost 2 years ago

1. Ella Potter ★★★★★

   Had a hygienist appt with Victoria, who was so lovely, kind and non-judgemental. made the whole experience really easy and helped me so much with my anxiety and fear in regards to going to the dentist.. Would 100 percent recommend going here, especially if you do have those worries that hold you back from booking.... they are all so kind and will make the whole experience really simple. thanks to everyone for helping me :)

   almost 2 years ago
2. Matt Pearce ★★★★★

   I was never a huge fan of visiting the dentist but my experience at the Brighton dental clinic with Ilias was excellent! Having an extraction followed by multiple visits including scans impressions check ups and finally an implant was made all the better due to the reassurance and friendliness of Ilias and his staff, and finally the results which were perfect you’d have never have known that my tooth was an implant incredibly accurate and a perfect likeness! If you are needing implant work then you don’t get much better than the Brighton dental clinic!

   almost 2 years ago
3. Diego ★★★★★

   The staff at the clinic made us feel welcome and the dentist, Dr. Michael was extremely polite, very professional and knowledgeable. I am very glad we went there. Actually it was the first time it was a pleasure to visit the dentist!

   almost 2 years ago

1. Nikola Kralikova ★★★★★

   Very satisfied with the result of my treatment. Professional and always welcoming staff made me feel comfortable during every visit. I am normally scared of having to visit any dentist but this clinic showed me that everything can be done pain free and without having to feel anxious before your dentist appointment. Dr Illias achieved amazing result. I was not hoping my smile could be fixed so quickly and easily. Even tooth extraction was a question of few minutes completely without pain. From the start I knew I can put my trust in this clinic. Every recommended option for either whitening, straightening my teeth or even general dentistry was always personalised to suit my needs and being affordable at the same time. Great experience, definitely highly recommend!

   almost 3 years ago

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