QD

Photos

Reviews

1. Paul Scott ★☆☆☆☆

   I can't believe QD There head office couldn't be bothered to reply to my complaint re split bags of compost for the second time so never going to shop there again We run a project The Wooden Top Gardeners in Lowestoft & I am terminally poorly but they just don't care at all

   almost 3 years ago
2. Christopher Sturm ★☆☆☆☆

   Customer service is a catastrophe. They shipped my item one month after purchasing it via their website which is pretty much exactly one month off delivery lead time. No reaction from customer service for weeks. I relied on this item (shed eco base) and was let down completely.

   almost 5 years ago
3. Christian Sturm ★☆☆☆☆

   Customer service is a catastrophe. They shipped my item one month after purchasing it via their website which is pretty much exactly one month off delivery lead time. No reaction from customer service for weeks. I relied on this item (shed eco base) and was let down completely.

   almost 5 years ago

1. WOLFBXNE ★☆☆☆☆

   I would give no star at all if it was an option. I order 21 50l boxes with clip on lids for my house move. The boxes were of decent quality. 3 for £12 and £8.95 for delivery. A few of those boxes were broken when they arrived but none of the lids could be clipped on securely (possibly the wrong lids?). Customer service hotline was unable to help at all. I was told that only way to get in contact is by email and someone would reply within 72hrs not including weekends and public holidays. I rang them again after 72hrs when I didn't get a reply. Again, to be told again that all communications with customer service are by email only. One would expect the agent on customer service hotline to resolve a simple issue of damaged and wrong items delivered. Well, I'm still waiting for someone to respond to my first email. I'm definitely not buying from them again. If you have, good luck. Pray that your order arrived intact as you can't expect any good customer service at all.

   more 7 years ago
2. Carolette Fullerton ★☆☆☆☆

   Bought some products from the company online. Product has not been delivered over 2 weeks, poor communication from the company regarding the product. 72 Hours has long passed and still no response despite calling almost everyday for someone to shed some light. So disappointed and will never shop or recommend this store to anyone again.

   more 8 years ago
3. Stacey Melia ★☆☆☆☆

   Sent the wrong items in my delivery. Phoned customer services and was told would have to wait 72 hours for head office to contact me. No point in having a cistomer services if they can't actually do anything to help you. Customer services couldn't give me an answer for any of my questions just kept repeating would have to wait for head office to ring me

   more 8 years ago

FAQs