My teenage daughter had 4 teeth out today, which was a pretty challenging experience given how nervous she was. The staff were absolutely amazing in explaining and caring for her. Hugely grateful to them for the fantastic care. Thank you!
Had called 111 and received an emergency referral to this practice. I am an anxious patient and was treated with the utmost care and kindness despite needing an extraction. Can only sing their praise, very, VERY nice staff.
I have phoned a couple of times lately due to a problematic wisdom tooth. The receptionist has been very caring and helpful. During my consultation the dentist was thorough, informative and went through treatment options in detail. Unfortunately, there is just one dentist at the practice (at the time of typing), and there are days where there are no dentists available at all.
I got referred here for emergency dental treatment. The staff there were amazing, very polite and accommodating. The dentists who did my teeth were professional and did a great job. I'm very satisfied with the work done.
When the NHS works it works. Rang today for an emergency appointment, was seen straight away, popped to the pharmacy and came home. 45 minutes after I picked up the phone to ring them, I was back home and taking my antibiotics.
My daughter managed to get an emergency appointment within minutes of calling at 9am as she'd been in agony, she is TERRIFIED of the dentist but they all (I'm ashamed to admit I didn't get their names) did everything in their power to make her as comfortable and informed as possible, every part of the procedure was my daughter's choice after being fully informed of her options. They had to remove a tooth and a lot of it was, but my daughter got so freaked by the sounds she couldn't carry on leaving some tooth behind, instead of getting upset the dentist referred her immediately to SUB dental referral where she'll be out under general anesthestic therefore a 'better experience ' for her. The dentist went out of her way to call at 5pm same day to check on how her patient was doing and informed me of the next steps and answered all my somewhat silly/panicky mum questions, I can't thank the entire team enough for everything!! Thanks to their kindest and patience she's not afraid of future appointments, she's told me this herself, so I hope you all see this. Thank you so much for your professionalism and kindness.
I would like to then Glen and staff for their help. I suffer badly from locked jaw and it’s made it really hard to trust a dentist if they can’t put my jaw back in place. Glen explained all the way through my emergency visit assured me everything will be ok. Didn’t feel any injection or the extraction of my tooth. Again explained recovery Dos and Don’t. I personally would highly recommend them thank you once again for your sincere kindness and help I really appreciate everything you done for me.
This morning I had a tooth extracted at the surgery. The dentist, I am ashamed to say I didn’t catch his name, is my new hero! He put his cowardly patient at his ease. He was relaxed and friendly but also thorough and professional. I will be happy to return for future treatment. My wife and I had previously been with the Clydach practice for over forty years but were removed from the patient list for (we were later informed when trying to book an appointment)missing a routine check up. Consequently we had no dentist for the period of the pandemic. I now feel very fortunate to have secured treatment in Pontardawe.
I am writing to praise how friendly and efficient your staff are specifically Karen and Glenn, who have been helpful and kind with my daughter Megan who suffered with an infected tooth. Glenn actually gave us a follow up call which we both thought was amazing. Thank you so very much. Nicole Grey
Pontardawe Dental Centre is located at 100 Herbert St, Pontardawe, Swansea SA8 4ED, UK
You can contact Pontardawe Dental Centre at +44 1792 863354
You can find directions to Pontardawe Dental Centre by following this map link