Bought a golf gti from here 2 months ago can’t say I’ve been too satisfied. So far I’ve spent around 2 grand on this car fixing oil and coolant issues. It’s been in the garage more than I’ve had it so far. The warranty that I spent 400 pounds on aren’t paying any of it off and after emailing ben kemp about it a week or so ago so far I haven’t heard a thing back. I wouldn’t trust this dealership at all. Little rats they are.
Contacts & Location
📍 Address: Watton Road, Norwich NR9 3LQ, United Kingdom
📞 Phone: +44 1603 810200
🌐 Website: benkempltd.co.uk
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Reviews
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GTI ★☆☆☆☆
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Caitlin ★★★★★
I recently purchased an Audi A1 from Ben Kemp and couldn’t recommend them more. Becks was so friendly and helpful from the first call, she was patient and explained everything in detail. Thank you!!
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Denise ★★★★★
Popped into Ben Kemp as was in the area and ended up buying a lovely little Jimny from them, big thank you for the awesome little motor, great service from all, especially Becks who kept me updated with all the info needed
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Sean Yu ★★★★★
I recently purchased a VW Up! from this dealership and couldn’t be more satisfied. Since I live quite far away, I asked for videos and photos of the car instead of visiting in person. Oliver, who handled everything for me, was excellent—very professional and attentive. He arranged a fresh MOT and even had the car inspected by the AA before handing it over. What impressed me most was that he personally delivered the car on a truck to my doorstep, ensuring no extra mileage was added, unlike some dealers who simply drive the car to you. Truly outstanding service—10 out of 10!
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Sarah Newton ★★★★★
I purchased my pathfinder from them over 4 year ago now. Its still going strong never had a problem with mot I purchased it without seeing it ( I've never done before) they delivered it such a nice polite guy. I would definitely recommend these and 100% use these again. Thank you so much From Sarah in swindon
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J Mac ★★★★★
Popped back with my Discovery4, 15 months after buying, to query a dashboard warning light and the friendly team were happy to diagnose the sensor fault for me.
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Matthew Roberts ★★★★★
Purchased a new car from Ben Kemp Ltd, service was excellent and no fuss, found all staff very helpful and accommodating, great to deal with.
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luis neto ★☆☆☆☆
THEY HAVE SCRATCHED MY CAR. Took the car to be repaired. When I went collect it there was a massive scratch. I requested to look at the all footage from their cameras and she said that doesn’t have time to look the all footage. Hi there. I am writing in response to your response to my review. Firstly, returning my car 45 mins after collecting it is not unreasonable because when collecting it I would not have expected it to be damaged and therefore would not have checked the whole car for damage immediately. I believe 45 mins is not unusual for anyone to realise a fault and return a car to a garage. Secondly you state in your response that I had parked my car at 1pm when in fact I arrived at 8am. Thirdly, when I asked you to show me all the footage, I was told that you do not have the time to show me the full footage and you did not offer me a suitable time/day for me to return to watch the footage. On that day you only showed me a few minutes of footage even though my car was with you for a day and a half. During the playback of the few minutes of footage you gave me, you were skipping through making it hard to observe for any problems that may have occurred to my car. I just wanted to clarify a few things here. I am taking this to court. Thanks. STAY AWAY.
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Oliver Downes ★★★★★
Serviced and MOT’d the car, gave a realistic estimate on some welding required, and overall great service and price. Very pleased yet again with the service here. Would highly recommend.
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David Summers ★★★★★
Just purchased a Discovery 3 last week. Very impressed all round . Not at all pushy , got a very sensible price on my part ex . Henry knew what he was doing , kept in contact and made the process seamless. Couple of very small issues which he responded to within 30 mins of my E mail. I would definitely recommend .
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FAQs
What is the address of Ben Kemp Ltd?
Ben Kemp Ltd is located at Watton Road, Norwich NR9 3LQ, United Kingdom
What is the phone number of Ben Kemp Ltd?
You can contact Ben Kemp Ltd at +44 1603 810200
How can I get to Ben Kemp Ltd?
You can find directions to Ben Kemp Ltd by following this map link