Scotts Luton

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Reviews

1. Ben Keeling ★★★★★

   Great little shop for men. Great CP selection out too.

   almost 7 months ago
2. Big K ★☆☆☆☆

   Anyone who has problems with these little children in this shop an the incompetent manager I suggest you speak to citizens advice. There are ways in which to complain and go further if not satisfied with customer service response by seeking a final response after the initial complaint they are nothing but bullies in this shop and the manager ain't no better. You people start taking action against them

   almost 3 years ago
3. Ziad Ch ★☆☆☆☆

   Scotts Menswear have been very unprofessional in dealing with my ongoing complaint. They show no respect or concerns. They’ll message you with fake apologies then play around with you like mind game. They want you to brush your complaint under the carpet without a satisfactory solution. Why can’t anyone at Scotts have the decency to resolve something which is now gone over a month. Everyone who works for Scotts Menswear are too naive to admit to their faults. If you criticise them they’ll play around with you and refuse to help you. They are happy to take your money then supply you with the wrong goods. Two times they have done this but they are refusing to blame anyone who works for their company but the customer. They are not very nice people to deal with. Customers deserve to be treated better. I wouldn’t recommend anyone to shop at Scotts or their parent companies.

   almost 3 years ago

1. Claire Gibbons ★☆☆☆☆

   Rudest and most delinquent staff I have ever met. Witnessed my 5 year old daughter get yelled at and literally witnessed their assistant manager call their fellow colleagues a "b**ch". Absolute Joke of a store. Wouldn't recommend anyone to come here. Disgusting bullys!!!!

   almost 3 years ago
2. Hisham Joesph Bahsoon ★☆☆☆☆

   I bought two pairs of trainers which I returned. The first one they accused me of wearing them which isn’t true and refused to refund me. The second one they are claiming not have received them and would not investigate it hence again refused to refund me. I’m trial I lost £180. The sad thing they are in collaboration with JD sports who is very well known for their custom services as shocking and very unhelpful. A year ago I ordered from JD two trainers returned them and it took me nearly six month to get my response which was we haven’t received them again at the time lost my money! Avoid them at all cost

   almost 3 years ago
3. corky hill ★☆☆☆☆

   I have been trying to get a refund since 30/4/2020, I posted their item back as I only received tracksuit bottoms instead of the whole tracksuit, I used their service Rebound which were great. Rebound sent a message to say Scotts had received the package on 30/04/2020 and I would get a refund in 7/10 working days, three weeks later still know refund, I email again only for them to then email me wanted proof I sent the package back, really I thought , because they messaged me saying they received the item, so I appeased them and emailed the proof again, I was then told it would take 3/5 working days and here I am still emailing them still waiting for my money, the customer service is terrible really bad, no one is contacting me to say when I will get my money and all I can do is save all my emails as proof...

   almost 5 years ago

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