I would like to thank Maria, who I asked for help on Saturday 4th January 2025. This lady brings a whole new world to customer service. She went more than above and beyond to help me. Please can management thank her on my behalf. Outstanding lady. Thank you Tesco
Good parking and reasonably good service. Some totally inexplicable gaps in their range of products. Boiled fruit sweets, turnips or stew packs, cat food with gravy and several others. Yet, at the same time, a totally bewildering number of pot noodle style snacks and several different types of pasta duplicated through various brands. The checking of the fresh fruit and veg could certainly do with some attention.
Me & my partner went to tesco to buy cigarettes knowing the counter closes at 9 pm we got there at 8:50 only to be told that it now closes at 8:45. We didn't want to make a scene but called the manager & explained that we know the counter closes at 9 to which she agreed. We would like to thank the senior worker who did serve us. Just because the other worker wanted to tally up the till & get home. I know its not the biggest of problems but if you can buy something before 9 pm then tally up at 9 pm.
Always good to shop here
I visited Tuesday 4th May at 6am. There were at least four members of staff including a manager not wearing a mask or face covering. Poor standards. I left and waited for ASDA to open
Staff very helpful, it's Tesco that's the problem. This is a Tesco Superstore, we are unable to order on-line what they have run out of in the store. As this store does not have Click & collect (they want me to travel 8 miles to Bridgend and collect my goods, and then pay £1.50 for the privilege of doing so). Of course I could agree to pay £4.50 and have it delivered at some time in the future, think I'll try Aldi.
I just wanted to say how fantastic my local Maesteg Tesco is. We are so fortunate to have such a well managed, clean and friendly store nearby. I have heard such awful stories of empty shelves and bad behaviour during this difficult time. I have visited several times since this virus started and I've seen very hard working staff refilling shelves as quick as possible and I've managed to get nearly everything I've needed and I haven't been tempted to buy extra. Well done to you all, Maesteg Tesco is the best. x
Sadly this store has deteriorated lately. Tesco have closed the Deli and Meat counters at the rear of the store so its pre packed only now the range of meat is not what it was. Staff have been trimmed back and as a result service has suffered. On my last 2 visits there has been no baskets available to shop. I am considering taking my custom elsewhere.
Tesco Superstore is located at Tesco Stores Ltd, Castle St, Maesteg CF34 9UY, UK
You can contact Tesco Superstore at +44 345 026 9538
You can find directions to Tesco Superstore by following this map link