Currys Kettering

Reviews

1. Ian Handy ★★★★★

   Paul you are a legend. What initially was a huge disappointment of being missold something over the Currys chat system, you pulled the magic out of hat and delivered what had been promised. This type of customer service is not always seen nor appreciated these days, so credit where it's due. Well done. And what a memory, we've only been in once about a year ago for some laptop advise and you remembered us! Top man. Thank you once again.

   almost 7 months ago
2. zubair sabzali ★★★★☆

   There was some miscommunication about a computer chair that I ordered and I was told 3 different things by 3 different people. Finally, David was very kind and was able to resolve the issue very smoothly. He is definitely an asset to the store.

   almost 8 months ago
3. Em Ma ★★★★★

   I had an exceptional experience with Marnie at Currys. From the moment I spoke with her, she went above and beyond to make sure I understood all my options for purchasing a new laptop. She carefully explained how I could afford the model I wanted, answered every question with patience and clarity, and even took the time to outline how I could obtain a refund if the price decreases during the Black Friday event. This conversation alone saved me £300. Marnie’s knowledge of the products and policies was impressive, and her friendly, approachable manner made the whole process stress-free. She combined professionalism with genuine care, which left me feeling confident in my purchase. Overall, Marnie was brilliant, and her customer service is a credit to Currys.

   almost 9 months ago

1. Carole Wheeley ★★★★☆

   Very helpful assistant. Product I went there for was not in stock but he arranged for it to be there to collect in 48 hours. Lots of free parking. Bright and plenty of space between aisles.

   almost 9 months ago
2. Toni Wright ★★★★★

   Brilliant,I went in for a coffee machine and the young lady was amazing. Dhe took her time to ho through what they all do. Pros and con's. Clearly she knows her stuff. I love the machine I got.

   1 year ago
3. Yvonne Hossack ★☆☆☆☆

   I am an elderly pensioner, bought a tv which had a line going down the screen, clearly faulty. Curry’s would collect the same day but not replace until 3 days later. Could not be put through to the manager. Will not refund until they have tv back so now have to pay out again. Don’t buy from these people. Choose a firm that cares about its customers

   almost 3 years ago

1. rachel leverett ★☆☆☆☆

   I came in today to purchase a laptop, during this experience i was ignored and degraded. After arrival i was last person to be helped with due to my age and then when someone eventually did come to help me it was a very rushed process considering i was going to spend a bit of money there, once he had explained everything he looked towards my boyfriend who was there to see if he understood but not me who was actually going to be buying the laptop, and then at the end once i had paid for my laptop, the same man passes it off to my boyfriend next to me and not me ! overall i was very shocked and disappointed with this experience.

   almost 3 years ago
2. Sofia Hamilton ★★☆☆☆

   went in to just buy a simple product with my friend, upon entering two workers look at us and laugh which i brushed off as them having a conversation about something else. When purchasing the product the person that served us had no customer service skills clearly, spoke far too quietly so i could barely understand what he was saying and then didn't even say thank you when we were leaving. Honestly appaled by the service here which is such a shame, the whole store just seemed very energy draining.

   almost 3 years ago
3. Richard (RichieKing) ★★★★☆

   Friendly staff willing to help. I could see lots of people talking to the staff about products and one asked of we needed help. They had a good selection of products. We went to look at the phones but they couldn't take one out of the table lock. I've been here a good few times and would recommend. They also do recycling of appliances so you can bring your old appliances.

   almost 3 years ago

1. Martin Rashid ★☆☆☆☆

   We went instore to purchase beats earphones for a birthday present. However that was not in stock, sales person ordered and took payment, said it would take 5 days to arrive. We waited for over two weeks still not arrived. We went to the store again only to be told it would take another 17 days to sort out no one knows where my order has got to, making a total wait over 1 month. We are not happy at all It was a birthday gift and the day has already passed almost two weeks now. The company policy is terrible they could send out a replacement or offer a refund but told us to wait another 17 days before anything can be done.

   almost 3 years ago

FAQs