Costa at Odeon

Reviews

1. abigail thorne ★★★★★

   Along with all coffee shops and food places at McArthur glen they’re extremely busy. However, the staff are so friendly and fast. Despite being busy they never fail to provide great customer service. Please be patient and kind

   almost 2 months ago
2. Anthony Bigmore ★☆☆☆☆

   I originally asked a friendly lady for a cool coffee — no problem there. But when I came back to have it cooled down, the man behind the counter was rude and made me wait. When he finally did remake the drink, he poured out half of it and just topped it up with cold milk, which left it way too milky and completely changed the taste. Next time, I’ll stick with Greggs.date I that I visit Costa 25/7/25

   almost 6 months ago
3. georgia dodd ★★☆☆☆

   Not an ideal place if you’d like to do some work, electrical sockets don’t work. Asked the staff if there was an issue or if it was paid for by the hour etc. The response was that they didn’t know and some of the sockets are “dodgy”. Food and drink has always been great but would have been better staying at home or going into the office. Plus the coffee would have been free

   almost 7 months ago

1. Elaine Wickwar ★★★★★

   Very friendly and speedy service, even though it was very busy. The most amazing vegan cheesecake!!! Plenty of drink and food choices. Indoor and outdoor seating. Regular Costa Prices.

   1 year ago
2. Laura Geary ★☆☆☆☆

   Awful service, really rude members of staff who stood doing nothing (Tonia) and the spoke about us to her collegues. Told we couldn't have a table if 4 (as there were 2 if us- hoping to use the space for laptops, files etc)....despite one table being laid and used for raffle prizes. After telling us to move tables said member of staff then went and sat with someone and chatted while the staff at the counted had to call upon her twice to come and help serve!! Service from one woman in particular was extremely rude, then a 2nd member of staff came over after an hour and rudely told us 'you can have the table now, its busy in the morning'. Staff here are clearly very unhappy and need some training in manners and customer service. £4 for the smaller ice coffee ever. Bad service, poor produce. We won't be back

   almost 2 years ago

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