Hallows Cafe and Restaurant

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Reviews

1. Matt Boyd ★★★★★

   I've had 2 early breakfasts here. The shy friendly owner provides great service, very generous serving of really well cooked food, special mention must go to the really delicious bacon, 5☆ for that!

   almost 3 months ago
2. megan ★☆☆☆☆

   Mine and my sisters experience here was absolutely shocking. My sister has Crohn’s disease which cause her to require access to all public toilets in all facilities and public places however even after informing the staff of this matter they denied her service for nearly 10 minutes. This is absolutely disgusting behaviour towards somebody with a hidden disability. It is insanity thay they can deny someone with such needs even after being told the severity of the situation. Unfortunately the company does not have a website or email that I can express my displeasure to; so I have decided to leave a review to show my disappointment in the company. It is human kindness in order to let someone with such an issue to be able to relieve themselves. Not only does it cause discomfort but embarrassment and upset. She should never have to have been put in the position by the staff working. They also tried to make us purchase something in the dire situation we were in. We are not impressed with the customer service. It should be known how unaccommodating and rude our experience was. If I could give no stars. I would.

   almost 6 months ago
3. Bleubirdy99 ★★★★☆

   Went in for drinks and the staff behind the counter were so nice and helpful! Since it’s getting hot I wanted a cold mocha, but they did not sell it there however the staff said that she will give it a go and it was wonderful!!! I also went in another day and I had their traditional breakfast and the chocolate milkshake.The breakfast is quite good you can’t go wrong with English breakfast, however the chocolate milkshake was very disappointing, just tasted like a cheap chocolate sweet powdered drink, for the price I would have expected it to taste much much better:( Highly recommended for people viewing and for those waiting for their buses as it’s right in the heart of Bedford Bus Station which is at the heart of the town. However the only downside was that the upstairs was not available for seating which was such a bummer! But all in all, it’s a solid 5/5!

   almost 7 months ago

1. Firas Kareem ★☆☆☆☆

   I was really disappointed today when a member of your café staff refused to let me use the toilet, I asked politely, but was told it’s “for customers only.” At the end of the day, we’re all human, and we all share the same basic needs. Personally, if someone ever asked me to use the toilet in a time of need, I would welcome them without hesitation.

   almost 7 months ago
2. Lori ★★★★★

   I LOVE THIS PLACE!! It is hands down one of my favorite memories from visiting the UK in July 2023. I still think about the fries and scampi I had because they were so good. 10/10!

   1 year ago
3. Chris Ashford ★★★★★

   Great place , amazing food ,lovely staff

   almost 3 years ago

1. lorenzo borett ★★★★★

   always a good place to grab a quick drink and chill upstairs got soft couches and outside area lively

   almost 3 years ago
2. Hayden Trudgill ★★☆☆☆

   Got to the til and the server didn't even acknowledge me. There was no one else there. I ordered a mocha and she sighed. She made it and told me the charge. I asked if I can pay on card? She sighed again and said "Hmm.. I guess so" as if she was doing me a favour. She gave me my drink. I said thank you and she just turned away. I sat down outside and as soon as I stood up, another colleague took the chair off of me before I could take my things off the table. As soon as the final item was lifted, he took the table. All without me making a step. Drink was good (only thing getting the 2 stars) but customer service was appalling. Won't be coming back.

   almost 3 years ago
3. Pamela Awcock ★★★★★

   Good food, service and lovely friendly staff only cafe I use when I come Into Bedrord

   almost 3 years ago

1. GIWLLEH MIJ ★★★★☆

   Nice and clean, friendly staff. My only complaint was that there was a rather large man in a wheelchair with a loud mouth and a mole on his face that had a distinct odour about him which in turn put me off my food. My 14 year old daughter said that he kept looking at her also. Apart from that, nice place.

   almost 5 years ago

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